Poor PV Manufacturers' Customer Support [RE-wrenches]

[Kirpal Khalsa]

There  is a new magazine being published in September called "Solar
Pro".....I suspect they would be a good outlet or venue to report
issues.......I am guessing that they will also get a lot of their
funding from manufacturers so it could be a bit risky for them to
publish bad data regarding their advertisers.....
Anyhow they are targeting professional solar folks......so it would be
a good location to learn about problems that others are
facing/experiencing........

Cheers,



-- 
Sunny Regards,
Kirpal Khalsa
NABCEP Certified Solar PV Installer TM
Renewable Energy Systems


On Mon, Jun 23, 2008 at 5:17 PM, Jeff Yago <jryago at netscape.com> wrote:
>
> Is there a remedy to this poor customer service problem or is this just
> a condition that resellers must accept until the supply/demand situation
> switches in favor of the customer?
>
> Joel Davidson
>
> - - - - - -
>
> Joel,
> Yes there is a remedy for us facing these type issues. We band together
> and form an installers trade association having a very public monthly
> newsletter making public those modules, manufacturers, or code issues
> that are un-fair or un-realistic! We base cost on dues and accept no
> advertising from manufacturers, and there will be no conflict of
> interest.
>
> Jeff Yago
>
>
>
>
>
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