Poor PV Manufacturers' Customer Support [RE-wrenches]

[Jeff Yago]

Is there a remedy to this poor customer service problem or is this just 
a condition that resellers must accept until the supply/demand situation 
switches in favor of the customer?

Joel Davidson

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Joel,
Yes there is a remedy for us facing these type issues. We band together 
and form an installers trade association having a very public monthly 
newsletter making public those modules, manufacturers, or code issues 
that are un-fair or un-realistic! We base cost on dues and accept no 
advertising from manufacturers, and there will be no conflict of 
interest.

Jeff Yago





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