[RE-wrenches] XW SERVICE

[Todd Cory]

Can you provide some information on how this happened? I am doing my 
first XW system next month and would like to avoid this scenario! Bummer 
about Xantrex service. I keep hearing how hard they are trying and a 
story like this disappoints.

Todd



Tump wrote:

> I am in need of a service center that will work on a XW series 
> inverter, located on the East coast. Tekris in NJ has never worked on 
> one & isn't interested. I was on hold w/ Xantrex for 15 minutes so 
> needless to say I can only hope that the service center is a bit more 
> professional! Customer smoked the gen2 donut transformer & god knows 
> what else.
>