[RE-wrenches] XW SERVICE

[Tump]

First of all it was a used AC/DC breaker assembly, from MIT's solar
decathlon home & it didn't have the little clip that prevents the SQ D QO
bypass breaker from feeding AC input into the AC output. Batteries were low
& the generator wouldn't latch on because it too was junk, but for running
lights & pumps the low frequency wasn't important. Inverter shut down & I
suggested that they switched the inverter bypass on.  I don't know if this
was not included in the first place or the brains at MIT felt it wasn't
necessary!
I love my donuts but this one is DEFIANTLY burnt!

-----Original Message-----
From: re-wrenches-bounces at lists.re-wrenches.org
[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Todd Cory
Sent: Monday, August 11, 2008 6:36 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] XW SERVICE


Can you provide some information on how this happened? I am doing my 
first XW system next month and would like to avoid this scenario! Bummer 
about Xantrex service. I keep hearing how hard they are trying and a 
story like this disappoints.

Todd



Tump wrote:

> I am in need of a service center that will work on a XW series
> inverter, located on the East coast. Tekris in NJ has never worked on 
> one & isn't interested. I was on hold w/ Xantrex for 15 minutes so 
> needless to say I can only hope that the service center is a bit more 
> professional! Customer smoked the gen2 donut transformer & god knows 
> what else.
>  


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