Apollo T-80 Alert [RE-wrenches]

[Blair May]

I apologize to Apollo. My experiences w/ them too has been GOOD for the software upgrades after it was written. That being said in my original post re/ vapor ware I was reeferring to what seems like an on going (tho getting better) situation where we installers r still dealing with things that r not all that they r marketed to b.  . This WAS not an attack on any manufacture but a comment to the suppliers/ manu of products we use in r industry. 

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-----Original Message-----

From: Ray Walters <walters at taosnet.com>



Date: Sat, 10 May 2008 13:54:27 

To:RE-wrenches at topica.com

Subject: Re: Apollo T-80 Alert [RE-wrenches]







We have a few T80s in the field, with no failures so far. We did have  

Apollo contact us about a firmware revision, they sent us a remote  

(very quickly) and we upgraded the firmware without a hitch.

Did take an extra trip, but I felt the Apollo guys did their best.

Vaporware is not an accurate term here. I did plenty of return trips  

to upgrade early Outback stuff and  Xantrex SW+, too. (and let's not  

even start with DC solar pumping)

Early production equipment just goes that way.

I'm willing to do the extra work (up to a point) to get newer and  

better equipment on the market.



Ray Walters

ray at solarray.com





On May 10, 2008, at 7:27 AM, Herb Flynn wrote:



>

> Brian,

>

> The Apollo Solar T80 has been shipping since mid 2006 whereas  

> vaporware

> is the term to describe a product which is promised but which is not

> available.   We pride ourselves on our responsiveness to customer  

> input

> and we have been continuing to improve and enhance the T80 to fit a

> growing variety of installations.   Off-grid installations often  

> present

> unique characteristics and our enhancements are focused to better  

> serve

> an expanding universe of different real world conditions.

>

> Herb Flynn, Technical Support Manager

> Apollo Solar

> (203)790-6400

> Herb.Flynn at Apollo-Solar.net

>

> Tump wrote:

>>

>> I too have found this product marginal in living up to  

>> expectations & in

>> need of revisions! Another "lets put it in the field & let the

>> installers tell us what we need to fix." Can you say vapor ware????

>> It seems every week there is a software update....hummm just 200

>> milesR/t to the unit, I'll get right on that.

>

>





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