Apollo T-80 Alert [RE-wrenches]

[Ray Walters]

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We have a few T80s in the field, with no failures so far. We did have  
Apollo contact us about a firmware revision, they sent us a remote  
(very quickly) and we upgraded the firmware without a hitch.
Did take an extra trip, but I felt the Apollo guys did their best.
Vaporware is not an accurate term here. I did plenty of return trips  
to upgrade early Outback stuff and  Xantrex SW+, too. (and let's not  
even start with DC solar pumping)
Early production equipment just goes that way.
I'm willing to do the extra work (up to a point) to get newer and  
better equipment on the market.

Ray Walters
ray at solarray.com


On May 10, 2008, at 7:27 AM, Herb Flynn wrote:

>
> Brian,
>
> The Apollo Solar T80 has been shipping since mid 2006 whereas  
> vaporware
> is the term to describe a product which is promised but which is not
> available.   We pride ourselves on our responsiveness to customer  
> input
> and we have been continuing to improve and enhance the T80 to fit a
> growing variety of installations.   Off-grid installations often  
> present
> unique characteristics and our enhancements are focused to better  
> serve
> an expanding universe of different real world conditions.
>
> Herb Flynn, Technical Support Manager
> Apollo Solar
> (203)790-6400
> Herb.Flynn at Apollo-Solar.net
>
> Tump wrote:
>>
>> I too have found this product marginal in living up to  
>> expectations & in
>> need of revisions! Another "lets put it in the field & let the
>> installers tell us what we need to fix." Can you say vapor ware????
>> It seems every week there is a software update....hummm just 200
>> milesR/t to the unit, I'll get right on that.
>
>


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