warranty issues [RE-wrenches]

[Jay Peltz, Peltz Power]

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HI Doug,

How do you handle (or recommend handling) the 10 yr warranty in  
dealing with batteries?
I'm talking the california CSI program.

As an aside.  I sure wonder how the meter folks who got their  
equipment required for systems to not be required  to have the 10 yr  
warranty??

thanks,
jay

peltz power


On Jun 9, 2007, at 12:31 PM, Doug Pratt wrote:

>
> Fellow Wrenches,
>  Good & bad inverters? Working for a major distributor I see a LOT of
> inverters go by, and our team in the tech department is usually the  
> first to
> know when there's a problem. I can honestly say there are damn few bad
> inverters anymore. Quality and reliability have improved remarkably  
> from
> just 5 years ago. SMA and Xantrex have had some startup problems,  
> but for
> the most part those are far behind us now. The most trouble-free,  
> reliable
> inverter brand out there now? From my experience I'd have to say  
> Fronius.
> It's probably no coincidence that they're the only manufacturer  
> offering a
> no-paperwork warranty process, and a flat $90 per call  
> reimbursement policy.
> (I've yet to see this policy used, but it's spelled out in the  
> warranty.)
> http://www3.fronius.com/worldwide/usa.solarelectronics/support/ 
> warranty_stat
> ement_usa_ig_012007.pdf
>
> The most popular inverters? SMA still comfortably owns that title.  
> And with
> their new generation of units that include a 4-string combiner and  
> DC disco
> switch, they're the best value out there now.
>
> Cheers,
> Doug Pratt
> DC Power Systems
>
>
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