warranty issues [RE-wrenches]

[Joel Davidson]

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"The warranty must cover the solar generating system only, including PV 
modules (panels) and inverters, and provide for no-cost repair or 
replacement of the system or system components, including any associated 
labor during the warranty period." Batteries are not generators so you are 
in unknown warranty territory because the system may not generate if the 
battery bank fails. Put clearly what you warrant in writing so that the 
customer understands and tell the customer sign your warranty. For best 
protection for you and your customer sell them a written service contract. 
If anyone complains that PV systems are too expensive or if the CPUC says 
prices are not coming down, point out how much a "no-cost" 10-year 
automobile warranty costs. Search google for 10 year automobile warranty See 
http://www.google.com/search?hl=en&q=10+year+automobile+warranty&btnG=Google+Search

----- Original Message ----- 
From: "Jay Peltz, Peltz Power" <jay at asis.com>
To: <RE-wrenches at topica.com>
Sent: Saturday, June 09, 2007 5:32 PM
Subject: Re: warranty issues [RE-wrenches]


>
> HI Doug,
>
> How do you handle (or recommend handling) the 10 yr warranty in  dealing 
> with batteries?
> I'm talking the california CSI program.
>
> As an aside.  I sure wonder how the meter folks who got their  equipment 
> required for systems to not be required  to have the 10 yr  warranty??
>
> thanks,
> jay
>
> peltz power
>
>
> On Jun 9, 2007, at 12:31 PM, Doug Pratt wrote:
>
>>
>> Fellow Wrenches,
>>  Good & bad inverters? Working for a major distributor I see a LOT of
>> inverters go by, and our team in the tech department is usually the 
>> first to
>> know when there's a problem. I can honestly say there are damn few bad
>> inverters anymore. Quality and reliability have improved remarkably  from
>> just 5 years ago. SMA and Xantrex have had some startup problems,  but 
>> for
>> the most part those are far behind us now. The most trouble-free, 
>> reliable
>> inverter brand out there now? From my experience I'd have to say 
>> Fronius.
>> It's probably no coincidence that they're the only manufacturer  offering 
>> a
>> no-paperwork warranty process, and a flat $90 per call  reimbursement 
>> policy.
>> (I've yet to see this policy used, but it's spelled out in the 
>> warranty.)
>> http://www3.fronius.com/worldwide/usa.solarelectronics/support/ 
>> warranty_stat
>> ement_usa_ig_012007.pdf
>>
>> The most popular inverters? SMA still comfortably owns that title.  And 
>> with
>> their new generation of units that include a 4-string combiner and  DC 
>> disco
>> switch, they're the best value out there now.
>>
>> Cheers,
>> Doug Pratt
>> DC Power Systems
>>
>>
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>>
>>
>>
>
>
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>
> Archive of previous messages: 
> http://lists.topica.com/lists/RE-wrenches/read
>
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>
> 


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