Maintenance contract (was Battery Fuel Gauge) [RE-wrenches]

Joel Davidson joeldavidson at earthlink.net
Mon Nov 6 14:34:31 PST 2006


Hello Allan,

Thanks for the feedback. Calling to offer a checkup (instead of signing a
contract) is a nice personal touch that customers like. HVAC contractors do
the same thing at the start of the heating and cooling seasons.

Joel Davidson


Original Message:
-----------------
From: Allan Sindelar allan at positiveenergysolar.com
Date: Mon, 6 Nov 2006 14:33:56 -0700
To: RE-wrenches at topica.com
Subject: Maintenance contract (was Battery Fuel Gauge) [RE-wrenches]



We have about a dozen customers who we see on a seasonal basis, typically
Spring and Fall. For them it's perfect; for others there's no interest.

I tried contracts years ago and never figured out a "Maintenance Contract"
that worked. The solution was... no contract. We call them when it's time,
set up an appointment, do the work, and bill at standard rates. For those
customers that want seasonal service, this works fine. A contract would just
get in the way of a simple arrangement.

Allan at PosE

----- Original Message ----- 
From: "Jay Peltz, Peltz Power" <jay at asis.com>

> #4 the only scheduled calls I make are when the customer calls and
> says there is a problem.  I've never been able to get a MX contract,
> but thats ok, pay me now or pay me later.


- - - -
To send a message: RE-wrenches at topica.com

Archive of previous messages: http://lists.topica.com/lists/RE-wrenches/read

List rules & how to change your email address:
www.mrsharkey.com/wrenches/etiquette.php

Check out participant bios: www.mrsharkey.com/wrenches/

Hosted by Home Power magazine

Moderator: michael.welch at homepower.com



--------------------------------------------------------------------
mail2web - Check your email from the web at
http://mail2web.com/ .


- - - -
To send a message: RE-wrenches at topica.com

Archive of previous messages: http://lists.topica.com/lists/RE-wrenches/read

List rules & how to change your email address: www.mrsharkey.com/wrenches/etiquette.php

Check out participant bios: www.mrsharkey.com/wrenches/

Hosted by Home Power magazine

Moderator: michael.welch at homepower.com
--^----------------------------------------------------------------
This email was sent to: michael.welch at homepower.com

EASY UNSUBSCRIBE click here: http://topica.com/u/?bz8Qcs.bz9JC9.bWljaGFl
Or send an email to: RE-wrenches-unsubscribe at topica.com

For Topica's complete suite of email marketing solutions visit:
http://www.topica.com/?p=TEXFOOTER
--^----------------------------------------------------------------







More information about the RE-wrenches mailing list