Outback PS2 Enclosure Confusion [RE-wrenches]

[Todd Cory, Mt. Shasta Energy Services]

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Hi hope we get a reply from the folks at Outback about this.

Todd

John Raynes wrote:

>
> Wrenches,
>
> We just took delivery on a set of Outback PS2 components for a power 
> panel that we are going to deliver later this month.  When I opened 
> the PS2AC and PS2DC boxes to check on some mounting details, I noticed 
> that the entire knockout scheme had changed from the standard Outback 
> drawing.  Of most immediate concern was that the standard holes for 
> mounting the Mate bracket on the top right corner of the DC unit were 
> no longer there, but there are lots of other changes.
>
> I figured it must be that mistaken parts had somehow gotten out.  We 
> called Outback and our distributor a couple days ago.  Everybody's out 
> at shows, so we're only dealing with skeleton crews, and as a result, 
> we couldn't get answers right away.  The first answer was that yes, 
> it's a mistake, you'll need to send them back.  Today, after beginning 
> to arrange for that, we're told that no, it's not a mistake, in May of 
> this year Outback started shipping PS2 enclosures this way, and 
> they're probably now starting to get into dealer and end customer's 
> hands as the old stock is depleted.

snip


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