Great Support [RE-wrenches]

[Paul Wilkins]

<x-flowed>

I have to agree with Joel.
Paul Wilkins

Joel Davidson wrote:

>
> David Katz has my vote for great support since my first purchase order 
> to him in 1980.
>
> ----- Original Message ----- From: "Allan Sindelar" 
> <allan at positiveenergysolar.com>
> To: <RE-wrenches at topica.com>
> Sent: Saturday, July 29, 2006 11:05 AM
> Subject: Great Support (was deep battery discharge) [RE-wrenches]
>
>
>>
>> I put Rick Cullen up on a pedestal, along with a few others, 
>> including Ralph
>> Heisey of Bogart Engineering (Tri-Metric) and Michael Reed of Array 
>> Tech, as
>> being exemplary in their level of dealer support: accessible, 
>> knowledgable,
>> willing to offer more than what is needed or expected. I have even 
>> received
>> Rick's support on a Sunday on his cell phone (the number has always been
>> included in his tech support voice mail recording at Blue Sky). And all
>> three of them have occasionally asked our advice over the years, so they
>> value what we who use their products have to offer.
>>
>> IMHO, these individuals are shining examples of the best we have in 
>> our RE
>> industry. So here's a shout out: who are some of the other names of 
>> people
>> at the manufacturer or distributor level who personify the way you 
>> like to
>> be treated? Open question, and an invitation to share our positive
>> experiences. You can bet I'll be paying attention to the responses, as I
>> like to be loyal to those who give great dealer support.
>>
>> Allan at Positive Energy
>>
>> ----- Original Message ----- From: "Ron Young" 
>> <solareagle at solareagle.com>
>>
>>>
>>> Hi all,
>>> Thanks for all the expert advice. I visited the site today and followed
>>> some of Rick Cullen's suggestions (by phone) bypassing the SB50
>>> circuitry to see if there was a problem with the controller. Turns out
>>> there is. Was able to sub out the controller with another unit I had in
>>> stock and the SOC immediately began to rise even though it was late
>>> afternoon. Amps were registering 12 instead of .4. Hopefully the
>>> batteries haven't suffered any long term damage but will monitor them
>>> closely for awhile. Turns out actual battery rating is 1500 at the 100
>>> hr. rate (got some misinfo).
>>>
>>
>>
>> - - - -
>> To send a message: RE-wrenches at topica.com
>>
>> Archive of previous messages: 
>> http://lists.topica.com/lists/RE-wrenches/read
>>
>> List rules & how to change your email address: 
>> www.mrsharkey.com/wrenches/etiquette.php
>>
>> Check out participant bios: www.mrsharkey.com/wrenches/
>>
>> Hosted by Home Power magazine
>>
>> Moderator: michael.welch at homepower.com
>>
>>
>>
>
>
> - - - -
> To send a message: RE-wrenches at topica.com
>
> Archive of previous messages: 
> http://lists.topica.com/lists/RE-wrenches/read
>
> List rules & how to change your email address: 
> www.mrsharkey.com/wrenches/etiquette.php
>
> Check out participant bios: www.mrsharkey.com/wrenches/
>
> Hosted by Home Power magazine
>
> Moderator: michael.welch at homepower.com
>
>
>
>
>


- - - -
To send a message: RE-wrenches at topica.com

Archive of previous messages: http://lists.topica.com/lists/RE-wrenches/read

List rules & how to change your email address: www.mrsharkey.com/wrenches/etiquette.php

Check out participant bios: www.mrsharkey.com/wrenches/

Hosted by Home Power magazine

Moderator: michael.welch at homepower.com
--^----------------------------------------------------------------
This email was sent to: michael.welch at homepower.com

EASY UNSUBSCRIBE click here: http://topica.com/u/?bz8Qcs.bz9JC9.bWljaGFl
Or send an email to: RE-wrenches-unsubscribe at topica.com

For Topica's complete suite of email marketing solutions visit:
http://www.topica.com/?p=TEXFOOTER
--^----------------------------------------------------------------



</x-flowed>