Great Support [RE-wrenches]

[Jonathan Hill]

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>Me too!

Jon Hill

>I have to agree with Joel.
>Paul Wilkins
>
>Joel Davidson wrote:
>
>>
>>David Katz has my vote for great support since my first purchase 
>>order to him in 1980.
>>
>>----- Original Message ----- From: "Allan Sindelar" 
>><allan at positiveenergysolar.com>
>>To: <RE-wrenches at topica.com>
>>Sent: Saturday, July 29, 2006 11:05 AM
>>Subject: Great Support (was deep battery discharge) [RE-wrenches]
>>
>>>
>>>I put Rick Cullen up on a pedestal, along with a few others, including Ralph
>>>Heisey of Bogart Engineering (Tri-Metric) and Michael Reed of Array Tech, as
>>>being exemplary in their level of dealer support: accessible, knowledgable,
>>>willing to offer more than what is needed or expected. I have even received
>>>Rick's support on a Sunday on his cell phone (the number has always been
>>>included in his tech support voice mail recording at Blue Sky). And all
>>>three of them have occasionally asked our advice over the years, so they
>>>value what we who use their products have to offer.
>>>
>>>IMHO, these individuals are shining examples of the best we have in our RE
>>>industry. So here's a shout out: who are some of the other names of people
>>>at the manufacturer or distributor level who personify the way you like to
>>>be treated? Open question, and an invitation to share our positive
>>>experiences. You can bet I'll be paying attention to the responses, as I
>>>like to be loyal to those who give great dealer support.
>>>
>>>Allan at Positive Energy
>>>
>>>----- Original Message ----- From: "Ron Young" <solareagle at solareagle.com>
>>>
>>>>
>>>>Hi all,
>>>>Thanks for all the expert advice. I visited the site today and followed
>>>>some of Rick Cullen's suggestions (by phone) bypassing the SB50
>>>>circuitry to see if there was a problem with the controller. Turns out
>>>>there is. Was able to sub out the controller with another unit I had in
>>>>stock and the SOC immediately began to rise even though it was late
>>>>afternoon. Amps were registering 12 instead of .4. Hopefully the
>>>>batteries haven't suffered any long term damage but will monitor them
>>>>closely for awhile. Turns out actual battery rating is 1500 at the 100
>>>>hr. rate (got some misinfo).
>>>>
>>>
>>>
>>>- - - -
>>>To send a message: RE-wrenches at topica.com
>>>
>>>Archive of previous messages: http://lists.topica.com/lists/RE-wrenches/read
>>>
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>>>
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>>>
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>>>
>>>Moderator: michael.welch at homepower.com
>>>
>>>
>>
>>
>>- - - -
>>To send a message: RE-wrenches at topica.com
>>
>>Archive of previous messages: http://lists.topica.com/lists/RE-wrenches/read
>>
>>List rules & how to change your email address: 
>>www.mrsharkey.com/wrenches/etiquette.php
>>
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>>
>>Hosted by Home Power magazine
>>
>>Moderator: michael.welch at homepower.com
>>
>>
>>
>>
>
>
>- - - -
>To send a message: RE-wrenches at topica.com
>
>Archive of previous messages: http://lists.topica.com/lists/RE-wrenches/read
>
>List rules & how to change your email address: 
>www.mrsharkey.com/wrenches/etiquette.php
>
>Check out participant bios: www.mrsharkey.com/wrenches/
>
>Hosted by Home Power magazine
>
>Moderator: michael.welch at homepower.com


-- 
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