Service Call Reimbursement [RE-wrenches]

[Ray Walters]

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I'm glad some other manufacturers are reimbursing installers for time, 
but I don't have time to jet out for a week of training 1000 miles away 
to become an authorized dealer. Fronius is currently top dog in my book 
on this issue. I still have a Xantrex authorized dealer application 
collecting dust: too expensive, too much time, just not worth it, even 
if they did reimburse us for warranty field time. Maybe other dealers 
have good reasons to sign up?
 I like Todd, have chosen my product line specifically for reliability.  
More than 1 call back and its on the maybe list. More than 3 call backs 
and its probably not getting sold anymore without some serious improvements.

Ray Walters

>>From Fronius:
>>
>>Thanks for taking note of our new services. We've strived to design our policies to be very installer-friendly and make them easy to take advantage of. In doing so, there are no clubs or memberships required, and not a single form or piece of paperwork involved.  All installers dealing with a warranty issue are eligible. 
>>


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