Fronius Service Call Reimbursement [RE-wrenches]

[William Miller]

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Friends:

I attended a Fronius training in San Diego over the weekend.  In the class 
we were informed of the "fine print" of the Fronius reimbursement 
program.  Apparently the reimbursement is a $90 voucher for purchase of 
Fronius equipment, it expires in 60 days and it is non-transferable.

This is not what we were all originally led to believe here on this 
forum.  I wish someone from Fronius had joined the discussion and 
clarified.  This omitted information makes the entire Fronius far different 
from the original description.  The voucher may work for some of us 
sometime, but it is a far cry from a cash reimbursement with no strings.  I 
am personally not impressed.

I am requesting that Froniuis convert this to a cash program.

William Miller



At 07:15 AM 1/4/2006, you wrote:

>Wrenches,
>I saw a very interesting press release this morning on Renewable Energy
>Access. The link is here:
>http://www.renewableenergyaccess.com/rea/market/business/viewstory?id=41005.
>
>The story is that Fronius is promoting a new policy of an automatic service
>call reimbursement of $90 for "qualified field issues". They also are
>increasing the warranty period and a few other issues, but for me it's the
>service call issue that has attracted my attention. I have hollered from my
>soapbox from time to time about the need for we Wrenches to demand this from
>all of our manufacturers. So when one of them announces it as policy, I say
>YES! We have already used or designed in a few Fronius (Fronia?), so this
>will help tilt our design preference further in their direction.





































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