Service Call Reimbursement [RE-wrenches]
Michael Welch
michael.welch at homepower.com
Fri Jan 6 10:14:09 PST 2006
Hi gang. Not sure what the problem is, but he was unable to post for some reason.
>From: Farhi Brian <Farhi.Brian at fronius.com>
>Sent: Thursday, January 05, 2006 2:12 PM
>To: 'RE-wrenches at topica.com'
>Subject: Re: Service Call Reimbursement
>
>Hi Allan, Everyone -
>
>Thanks for taking note of our new services. We've strived to design our policies to be very installer-friendly and make them easy to take advantage of. In doing so, there are no clubs or memberships required, and not a single form or piece of paperwork involved. All installers dealing with a warranty issue are eligible. This is part of a broader service program that also includes 7-day service and customer care (again, for all of our installers), our new 7-year standard warranty, and significantly lower 10-year extended warranty prices. The overall objective is to continue to support our installers to the greatest degree possible so you all can be more successful and not have to worry about the little things. As always, if you have any other ideas on how Fronius can further assist you in accomplishing this goal, please let us know directly - we're happy to listen!
------------------------
Michael Welch
Submissions Coordinator
Sr. Research Editor
Home Power magazine
www.homepower.com
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