xantrex replacements [RE-wrenches]

[Frank Fowler, Crystal Pines Alt. Energy]

I got the same email sometime ago. I tried to find out if we have to send
the bad ones in first, or do they ship new ones, and got no answer. Same-O,
Same-O.......
SUNcerely,
Frank Fowler
Crystal Pines Alternative Energy
4408 Pine Cluster Ln. Yankee Hill, CA. 95965
530-532-1972
www.solarenergy-alt.com
cpae1 at direcway.com
----- Original Message -----
From: "keith" <kcronin at lava.net>
To: <RE-wrenches at topica.com>
Sent: Thursday, January 30, 2003 4:48 PM
Subject: xantrex replacements [RE-wrenches]


> Has anyone had any success in receiving their new suntie upgraded
> inverters?
>
> I have been promising many of my clients for months about a swap out.
>
> We were fortunate enough to have a Xantrex rep come to Hawaii, 2 plus
> months ago, and were told we would be taken care of ASAP.  Seems like
> more waiting.
>
> Anyone want to chime in...??
>
> Xantrex..???
>
> This is what was sent again (below)
>
>
>
>
> Subject:  SunTie Upgrade Program Update
>
> Thank you for your patience while we have been perfecting the new
> Upgrade product for the ST/STXR program.  We have several units
> installed at Beta test sights and are very pleased with the results.
>
> The product is currently undergoing UL testing for certification and
> approval is expected later this week. Once approval has been obtained,
> we will begin issuing RMA numbers.
>
> Thank you for participating in our program.
>
> Janice Prunier
> Xantrex Technology Inc.
> Customer Support Representative
> Customer Operations
> Phone: 360-435-8826, ext. 2036
> Fax: 360-925-5143
> www.xantrex.com
>
>
>
> Keith Cronin
> Island Energy Solutions
> 318 A Kuulei Road
> Kailua, Hawaii 96734
> 808-262-3268 Tel
> 808-263-0338 Fax
> www.islandenergy.net
>
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