Sharp Dealer Program [RE-wrenches]

[Nick Nicholas, APS]

Regarding manufacturer's dealer programs:
    I appreciate what Sharp will be doing.  Arthur Rudin at Sharp Solar was
saying that the Sharp Dealer Program will require manufacturers training,
clean company history, and complete system contracts.  They will require
Sharp dealers to be the licensed installers!  The sales contract will
include two future system checks!  This approach seems like a great way to
ensure customer satisfaction.
Nick
Alternative Power Systems
www.alternativepowersystems.com
aps at sbcglobal.net
135 Colfax Ave.
Grass Valley, CA 95945
(530) 274-0588 phone
(530) 274-0589 fax
----- Original Message -----
From: "Bill Brooks" <billb at endecon.com>
To: <RE-wrenches at topica.com>
Cc: "Chuck Whitaker" <chuckw at endecon.com>
Sent: Monday, April 21, 2003 2:17 PM
Subject: RE: Fw: Interesting installation [RE-wrenches]


> Jay,
>
> I would be happy to clarify. In my experience, the closest anyone has
gotten
> so far to doing it right as a manufacturers are AstroPower and possibly
> Kyocera. They have dealer programs where they train their installers how
to
> install their system packages. Their programs may not be perfect, but they
> are moving the right direction.
>
> This is akin to the Master Dealer programs that Carrier and Trane HVAC
> companies do with their dealers. I continue to see parallels between our
> industry and the HVAC industry. We should learn from them as to what needs
> to be done to get high quality installations.
>
> Simply relying on the local inspector is not enough. Some inspectors are
> very good, but many are not very thorough as the current example shows.
> LADWP has seen the very same wiring problems get past inspectors--we need
> more training for inspectors--CEC needs to revive their support of this.
>
> The problem ultimately comes down to who is willing (and has the most at
> stake) to tackle this problem. I would argue that you can regulate
> stupidity. LADWP does it all the time. If something is clearly screwed up
> because of ignorance or laziness, they make them change it before they get
a
> check. That's the most effective method. It's amazing how quickly things
get
> fixed when the money is contingent upon the fix. I believe the CEC has a
far
> more important role than they are currently willing to take.
>
> Bill.
>
>
> -----Original Message-----
> From: Jay Peltz, Peltz Power [mailto:jay at asis.com]
> Sent: Monday, April 21, 2003 10:46 AM
> To: RE-wrenches at topica.com
> Subject: Re: Fw: Interesting installation [RE-wrenches]
>
>
> Hi Bill,
>
> There are two aspects to your original message.
>
> 1. The panels in the wrong direction.
>
> I stand by my position that you cannot regulate stupidity.
>
> 2. There were real problems with the actual electrical wiring.
>
> This is a inspection problem.  ( As well as poor quality installation)
>
> I don't understand why the CEC should be paying for the inspection?  I
don't
> think that Sierra Pacific pays the county to do the rough in inspection?
>
> Yes inspections cost money and I believe that is what the customer is
paying
> for when they get a permit?  That the governing body will oversee the
> building process to make sure that it is done correctly.  If this is no
> longer the case then I suppose there are other questions and problems that
> don't need to be gone into here.
>
> Can you give me some examples of other manufactures who  "were more
closely
> tied to their  installations (as they should be) they would help insure
that
> their products
> are installed properly and working as designed"?
>
> So maybe you can clear this up.
>
> Thanks,
> jay
>
> - - - -
> To send a message: RE-wrenches at topica.com
>
> Archive of previous messages: http://www.topica.com/lists/RE-wrenches/
>
> List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm
>
> Check out participant bios: www.mrsharkey.com/wrenches/index.html
>
> Hosted by Home Power magazine
>
> Moderator: michael.welch at homepower.com
> ==^================================================================
> This email was sent to: billb at endecon.com
>
> EASY UNSUBSCRIBE click here: http://topica.com/u/?bz8Qcs.baaVcJ.YmlsbGJA
> Or send an email to: RE-wrenches-unsubscribe at topica.com
>
> TOPICA - Start your own email discussion group. FREE!
> http://www.topica.com/partner/tag02/create/index2.html
> ==^================================================================
>
> - - - -
> To send a message: RE-wrenches at topica.com
>
> Archive of previous messages: http://www.topica.com/lists/RE-wrenches/
>
> List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm
>
> Check out participant bios: www.mrsharkey.com/wrenches/index.html
>
> Hosted by Home Power magazine
>
> Moderator: michael.welch at homepower.com
> ==^================================================================
> This email was sent to: APS at SBCGLOBAL.NET
>
> EASY UNSUBSCRIBE click here: http://topica.com/u/?bz8Qcs.baYeWU.QVBTQFNC
> Or send an email to: RE-wrenches-unsubscribe at topica.com
>
> TOPICA - Start your own email discussion group. FREE!
> http://www.topica.com/partner/tag02/create/index2.html
> ==^================================================================
>
>
>
>
>

- - - -
To send a message: RE-wrenches at topica.com

Archive of previous messages: http://www.topica.com/lists/RE-wrenches/

List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm

Check out participant bios: www.mrsharkey.com/wrenches/index.html

Hosted by Home Power magazine

Moderator: michael.welch at homepower.com
==^================================================================
This email was sent to: michael_welch at sbcglobal.net

EASY UNSUBSCRIBE click here: http://topica.com/u/?bz8Qcs.bz9JC9.bWljaGFl
Or send an email to: RE-wrenches-unsubscribe at topica.com

TOPICA - Start your own email discussion group. FREE!
http://www.topica.com/partner/tag02/create/index2.html
==^================================================================