Applied Power news [RE-wrenches]

[John Mottl]

Jeff, We have had nothing but excellent service and follow-through from
Schott. The take over had its rough points but many of the same faces are
still there. Now that the adjustment is over I think these folks are as good
as it gets for a full line distributorship. This is our personal experience
with
Schott and all the folks at what used to be AEE  and SES in California.
I would give our full personal endorsement to Wayne, Vicki, Brad, Sam, and
Tom from Schott, they have gone way over the top to deliver amazingly good
service. Within the last three months they have delivered the absolute best
service I have encountered in almost twenty years of solar work. They have
also displayed an ethical commitment of the highest standard I have ever
encountered in any business.... without exception.

Cordially, John Mottl

----- Original Message -----
From: "Jeff Yago" <jryago at earthlink.net>
To: <RE-wrenches at topica.com>
Sent: Wednesday, August 28, 2002 8:58 AM
Subject: RE: Applied Power news [RE-wrenches]


>
> "Schott Applied Power has completely shut down all retail operations, and
> are concentrating on dealer support."
>
> We also liked working with the folks at Applied Power and purchased from
> them for many years until they became part of Schott, then their dealer
> support and service went downhill fast for us.  I don't pretend to know
what
> happened, but things got so bad we finally closed our account.  Maybe
> somebody there finally realized that quality dealers and installers are
very
> hard to find, and once you take their business for granted or under-sell
> them you better be able to install all that stuff in your warehouse
> yourself.
>
> Jeff Yago
>
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