Request from RG techie [RE-wrenches]
Jim Hartley
grail at inil.com
Sat Jan 6 10:23:31 PST 2001
Windy Dankoff, Dankoff Solar wrote:
> Wrenches,
>
> I've worked with Doug Pratt many times over the last 10 years or so,
> when he's had questions about applying our pumps. He's a very
> competent system designer and a genuine wrench. I believe he is the
> center of competence at RG remote power division. He should have a
> welcome place in our group.
>
> When I was a system retailer, I found it no problem to compete with
> RG prices, as they are not generally competitive. On the contrary,
> when a prospective customer would come in with a ragged copy of RG
> Sourcebook under his/her arm, I always smiled knowing that he/she had
> done some useful homework, and was pre-qualified.
>
> Remember, there are lots of capable do-it-yourselfers out there.
> Didn't most of us get started that way? And, there are people whose
> extreme remoteness gives them little choice but order by catalog.
> Lower-level RG sales people may be prone to mis-advising out of
> ignorance, but if "Dr. Doug" is involved, they are getting "remote
> wrenching" on a professional level.
>
> Windy
Okay, then, I want him here. The more experience the better.
Jim Hartley
http://www.homestead-specialties.com
Business Email: JamesHartley at homestead-specialties.com
Direct Email: grail at inil.com
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