New products [RE-wrenches]

[mmangelsdorf at hei.com]

William,

I think that the operative phrase in your last sentence is "until several
people try them out."  'Seems to me, working with new inverters and the
like, it's important to get several units out there for a trial period of
time in order to get some operating data before going hog-wild like the
industry did with the infamous ST series.  So yeah, let's try them out
first, carefully, with certain customers before buying into what may look so
good on paper on those wonderfully written spec sheets and installing them
all over the place.  That's what we're doing with the Advanced Energy MM3
inverter, which, by the way, looks pretty damn good on paper.  We're putting
one in at our office here in Hilo, assuming Advanced Energy FINALLY and
belatedly gets their final UL approval.

marco




I believe it was suggested here recently that dealers and installers are
responsible for determining which new products are suitable for
installation and which are not ready for the market.  I reject this concept
in totality.  Pray tell, how is an installer to know the new product he or
she recommends will or will not operate as advertised?

If a manufacturer offers a product to the market, one has no means to
evaluate the product until several people try them out.

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