New products [RE-wrenches]

[Joel Davidson]

ST inverter fraught with problems? Is? Was? Now that the chip has been replaced
and the temp sensor cut and the truth is out about 80% to 90% real world
efficiency, what other problems? (I'm not a Trace apologist. Just want to know
what other problems.)

William Miller wrote:

> Friends:
>
> I believe it was suggested here recently that dealers and installers are
> responsible for determining which new products are suitable for
> installation and which are not ready for the market.  I reject this concept
> in totality.  Pray tell, how is an installer to know the new product he or
> she recommends will or will not operate as advertised?
>
> If a manufacturer offers a product to the market, one has no means to
> evaluate the product until several people try them out.  This is one of the
> most important functions of this list-serve, for us to exchange that
> information rather than each of us experimenting in a vacuum.
>
> It is now common knowledge in the industry that the ST series is fraught
> with problems.  Communicating this knowledge is part of the market process.
>
> I've seen too many scenarios where the marketing department pushes an
> engineering department to release a product before it has been thoroughly
> tested and proven.  Does anyone read the "Dilbert" cartoon series?  This is
> common enough situation that it is a featured gag in this strip.  I believe
> this may be the situation we have with the ST.  Hopefully the problems will
> be resolved, but Trace has to repair a tarnished reputation in the process.
>  A good first step would be for them to publicly admit the product has
> serious flaws.
>
> Thanks again to Home Power for hosting this forum where we can communicate
> on these issues.
>
> William Miller
>
> __________________________________________________________________
> William Miller
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