New SW/Intertie inverters [RE-wrenches]

[William Miller]

Colleagues:

I have been waiting for 2 years for Trace to fix a bug with the generator
start portion of their firmware.  If I set the exercise period for 7 days,
the generator starts acting wacky, like starting and then running until
manually shut off.  I got Dean at Trace to acknowledge it is a bug, but
it's been two years.  He has not returned my last two telephone calls and
one e-mail request.  I find this to be highly irresponsible.  This does not
bode well for Trace being responsive to industry requests, or even to fix
known defects.  I am all for lobbying heavily just to see if we can change
this trend, and I propose we keep each other motivated to put together a
list of repairs and improvements.

William Miller



At 01:56 PM 1/2/01 -0800, you wrote:

> Yes, it needs improvements. They are long overdue 
>but I believe they will be forthcoming in the next six months.

__________________________________________________________________
William Miller
SLO Communications: Communications and Power Systems Consulting
Chief Engineer, KCBX: NPR and PRI for San Luis Obispo and Santa Barbara
PO Box 50, Santa Margarita, CA 93453
Voice :805-438-5600		Fax: 805-438-4607	VMail: 805-546-4875
email: wrmiller at slonet.org
License No. C-10-773985
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