[RE-wrenches] Sanyo Warranty Sanyo Blemish

[Solar Energy Solutions]

Hi Folks,
I got a heartbeat!  Current Sanyo warranty stuff goes here:

Ray Hammersley
 
Photo Voltaic Customer Service (PVCS)
 
Cell: 862-227-6082
 
Panasonic Eco Systems North America (PESNA)
 
Division of Panasonic Corporation of North America
 
*Company name has been changed since April 1, 2020
 
8755 Citizens Dr, Suite #206, Wilsonville, OR. 97070
 
Ray.hammersley at us.panasonic.com


 Andrew KoyaanisqatsiPresidentSolar Energy Solutions, Inc.
The BRIGHT CHOICE
Since 1987, helping you and your Portland neighbors
move towards an environmentally sustainable future.503-238-4502
www.SolarEnergyOregon.com  

    On Sunday, June 26, 2022 at 12:01:23 AM PDT, Dave Lee <dlee at roamsolar.com> wrote:  
 
 Hi Andrew,
I have worked on at least 2-3 issues like this.  Key contact is Trevor Tufts who is with Panasonic ......  trevor.tufts at us.panasonic.com.  I don't have a phone number for him.
You will need to run an IV curve test on every panel that is under warranty and you have to submit the results.  Panels can exhibit different IV Curve results when dry vs wet testing.
Good results on all claims with the most recent in the last month down in Monterey.
Dave

On Sat, Jun 25, 2022 at 4:33 PM Solar Energy Solutions via RE-wrenches <re-wrenches at lists.re-wrenches.org> wrote:

Hi Folks,
I have searched the archives but can't seem to find anything more current on the subject than 2015. 

Does anyone have info on how to process a warranty claim with Sanyo/Panasonic?

We have a client that has a Sanyo panel that looks like...


Thoughts?

 Andrew KoyaanisqatsiPresidentSolar Energy Solutions, Inc.
The BRIGHT CHOICE
Since 1987, helping you and your Portland neighbors
move towards an environmentally sustainable future.503-238-4502
www.SolarEnergyOregon.com _______________________________________________
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