[RE-wrenches] LG chem RESU battery replacements

[Kirk Herander]

Thanks. All, I will have to bug them again about my replacements.

On Wed, Jun 22, 2022 at 7:46 AM Scot Arey via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> This is the box. Had no idea this might be more scarce than a replacement
> battery.
>
> Howard "Scot" Arey
> Owner, Solar CenTex
> 254-300-1228
>
> ------------------------------
> *From:* RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> on behalf
> of Matthew Sherald via RE-wrenches <re-wrenches at lists.re-wrenches.org>
> *Sent:* Wednesday, June 22, 2022, 5:53 AM
> *To:* RE-wrenches <re-wrenches at lists.re-wrenches.org>
> *Cc:* Matthew Sherald <matt at getpimby.com>
> *Subject:* Re: [RE-wrenches] LG chem RESU battery replacements
>
> I have a customer who was told by LG that a replacement is available for
> her, but the return shipping box for the defective unit is not.  LG said
> they’d ship the new unit if the installer (me) agreed to store the
> defective unit in the intervening weeks until the return boxes were ready.
> LGs estimate on box availability was five weeks at earliest - that was
> about four weeks ago.
>
> -Matt
>
> Sent from my iPhone
>
> On Jun 21, 2022, at 3:49 PM, Scot Arey via RE-wrenches <
> re-wrenches at lists.re-wrenches.org> wrote:
>
> 
>
> I have gotten some RMA replacement support for LG Resu10 primary units. As
> many might know, the use of a second battery requires a LG with “secondary”
> classification (firmware, I assume) and the two are not interchangeable.
> The secondary units won’t be available until September. Crazy, I know. My
> own personal secondary unit is bogged down in this.
>
>
>
>
>
> <image001.png>
>
>
>
>
>
>
>
> *From:* RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> *On
> Behalf Of *Kirk Herander via RE-wrenches
> *Sent:* Tuesday, June 21, 2022 1:38 PM
> *To:* re-wrenches at lists.re-wrenches.org
> *Cc:* Kirk Herander <kirkh at vermont.solar>
> *Subject:* [RE-wrenches] LG chem RESU battery replacements
>
>
>
> Has anyone heard of if these defective RESU units might ever be replaced
> by LG? They don't reply to me anymore. I have -3- RMAs and have been
> waiting months, as I know others have.
>
> And what might Solaredge's strategy be for an LG substitute with the
> Storedge 7600 inverter? I know they are replacing Storedge with the
> Energyhub model.
>
>
>
> --
>
> *Kirk Herander / **kirkh at vermont.solar <kirkh at vermont.solar>*
>
> *Owner|Principal, VT Solar, LLC*
>
> *Celebrating our 31st Anniversary 1991-2022!!*
>
> *www.vermont.solar*
> <https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0>
>
> dba Vermont Solar Engineering
>
> 802.863.1202
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-- 

*Kirk Herander / **kirkh at vermont.solar <kirkh at vermont.solar>*

*Owner|Principal, VT Solar, LLC*

*Celebrating our 31st Anniversary 1991-2022!!*

*www.vermont.solar*
<https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0>

dba Vermont Solar Engineering

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