<div dir="ltr">Thanks. All, I will have to bug them again about my replacements.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Jun 22, 2022 at 7:46 AM Scot Arey via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div>This is the box. Had no idea this might be more scarce than a replacement battery.</div><div><br></div><div dir="auto" id="gmail-m_8885813938255357719ms-outlook-mobile-signature"><div dir="auto">Howard "Scot" Arey</div><div dir="auto">Owner, Solar CenTex</div><div dir="auto">254-300-1228</div></div><div id="gmail-m_8885813938255357719mail-editor-reference-message-container" dir="auto"><br><hr style="display:inline-block;width:98%"><div id="gmail-m_8885813938255357719divRplyFwdMsg" style="font-size:11pt"><strong>From:</strong> RE-wrenches <<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" target="_blank">re-wrenches-bounces@lists.re-wrenches.org</a>> on behalf of Matthew Sherald via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>><br><strong>Sent:</strong> Wednesday, June 22, 2022, 5:53 AM<br><strong>To:</strong> RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>><br><strong>Cc:</strong> Matthew Sherald <<a href="mailto:matt@getpimby.com" target="_blank">matt@getpimby.com</a>><br><strong>Subject:</strong> Re: [RE-wrenches] LG chem RESU battery replacements<br></div><br>I have a customer who was told by LG that a replacement is available for her, but the return shipping box for the defective unit is not. LG said they\u2019d ship the new unit if the installer (me) agreed to store the defective unit in the intervening weeks until the return boxes were ready. LGs estimate on box availability was five weeks at earliest - that was about four weeks ago. <div><br></div><div>-Matt<br><br><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br><blockquote type="cite">On Jun 21, 2022, at 3:49 PM, Scot Arey via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">\ufeff<div><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">I have gotten some RMA replacement support for LG Resu10 primary units. As many might know, the use of a second battery requires a LG with \u201csecondary\u201d classification (firmware, I assume) and the two are not interchangeable. The secondary units won\u2019t be available until September. Crazy, I know. My own personal secondary unit is bogged down in this.</p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"> </p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"> </p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"></p><div><image001.png></div><p></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"> </p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"> </p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"> </p><div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in"><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><b>From:</b> RE-wrenches <<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" target="_blank">re-wrenches-bounces@lists.re-wrenches.org</a>> <b>On Behalf Of </b>Kirk Herander via RE-wrenches<br><b>Sent:</b> Tuesday, June 21, 2022 1:38 PM<br><b>To:</b> <a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a><br><b>Cc:</b> Kirk Herander <kirkh@vermont.solar><br><b>Subject:</b> [RE-wrenches] LG chem RESU battery replacements</p></div><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"> </p><div><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">Has anyone heard of if these defective RESU units might ever be replaced by LG? They don't reply to me anymore. I have -3- RMAs and have been waiting months, as I know others have.</p><div><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">And what might Solaredge's strategy be for an LG substitute with the Storedge 7600 inverter? I know they are replacing Storedge with the Energyhub model.<br clear="all"></p><div><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"> </p></div><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">-- </p><div><div><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><a name="m_8885813938255357719_SignatureSanitizer__MailAutoSig"><b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Kirk Herander / </span></b></a><b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><a href="mailto:kirkh@vermont.solar" title="Send an email to kirkh@vermont.solar; Send an email to kirkh@vermont.solar" target="_blank">kirkh@vermont.solar</a></span></b><span style="font-size:12pt;font-family:Arial,sans-serif;color:black"></span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Owner|Principal, VT Solar, LLC</span></b><span style="font-size:12pt;font-family:Arial,sans-serif;color:black"></span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><b><i><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Celebrating our 31<sup>st</sup> Anniversary 1991-2022!!</span></i></b><span style="font-size:12pt;font-family:Arial,sans-serif;color:black"></span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><a href="https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0" title="Click to open in a new window or tab
https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb...; Click to open in a new window or tab
https://nam02.safelinks.prot" target="_blank"><b>www.vermont.solar</b></a></span><span style="font-size:12pt;font-family:Arial,sans-serif;color:black"></span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">dba Vermont Solar Engineering</span><span style="font-size:12pt;font-family:Arial,sans-serif;color:black"></span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">802.863.1202</span><span style="font-size:12pt;font-family:Arial,sans-serif;color:black"></span></p></div></div></div></div></div><span>_______________________________________________</span><br><span>List sponsored by Redwood Alliance</span><br><span></span><br><span>Pay optional member dues here: <a href="http://re-wrenches.org" target="_blank">http://re-wrenches.org</a></span><br><span></span><br><span>List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" target="_blank">RE-wrenches@lists.re-wrenches.org</a></span><br><span></span><br><span>Change listserver email address & settings:</span><br><span><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" target="_blank">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a></span><br><span></span><br><span>There are two list archives for searching. When one doesn't work, try the other:</span><br><span><a href="https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/" target="_blank">https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/</a></span><br><span><a href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org" target="_blank">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a></span><br><span></span><br><span>List rules & etiquette:</span><br><span><a href="http://www.re-wrenches.org/etiquette.htm" target="_blank">http://www.re-wrenches.org/etiquette.htm</a></span><br><span></span><br><span>Check out or update participant bios:</span><br><span><a href="http://www.members.re-wrenches.org" target="_blank">http://www.members.re-wrenches.org</a></span><br><span></span><br></div></blockquote></div><br></div></div>_______________________________________________<br>
List sponsored by Redwood Alliance<br>
<br>
Pay optional member dues here: <a href="http://re-wrenches.org" rel="noreferrer" target="_blank">http://re-wrenches.org</a><br>
<br>
List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" target="_blank">RE-wrenches@lists.re-wrenches.org</a><br>
<br>
Change listserver email address & settings:<br>
<a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" rel="noreferrer" target="_blank">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br>
<br>
There are two list archives for searching. When one doesn't work, try the other:<br>
<a href="https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/" rel="noreferrer" target="_blank">https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/</a><br>
<a href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org" rel="noreferrer" target="_blank">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a><br>
<br>
List rules & etiquette:<br>
<a href="http://www.re-wrenches.org/etiquette.htm" rel="noreferrer" target="_blank">http://www.re-wrenches.org/etiquette.htm</a><br>
<br>
Check out or update participant bios:<br>
<a href="http://www.members.re-wrenches.org" rel="noreferrer" target="_blank">http://www.members.re-wrenches.org</a><br>
<br>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt"><a name="SignatureSanitizer__MailAutoSig"><b>Kirk Herander / </b></a><b><a href="mailto:kirkh@vermont.solar" title="Send an email to kirkh@vermont.solar; Send an email to kirkh@vermont.solar" style="color:blue" target="_blank">kirkh@vermont.solar</a></b></span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt"><b>Owner|Principal, VT Solar, LLC</b></span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt"><b><i>Celebrating our 31<sup>st</sup> Anniversary 1991-2022!!</i></b></span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt"><a href="https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0" title="Click to open in a new window or tab
https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb...; Click to open in a new window or tab
https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb..." target="_blank"><b><span style="color:blue">www.vermont.solar</span></b></a><b></b></span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt">dba Vermont Solar Engineering</span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt">802.863.1202</span></p></div></div>