[RE-wrenches] Fwd: Re: Schneider Bootloader mode

Fri Feb 18 09:52:50 EST 2022

Hi Dave,

Thanks for your help. All options seem to be exhausted with Schneider 
tech support.

I haven't tried the SCP advanced menu to restore defaults. After I enter 
that setting should I shut down all DC inputs for 5 minutes, or is that 
automatic?

Daniel, at tech support, knows of the situation. His is only comment was 
"interesting."

Is there any chance the problem is in the Gateway itself? Do you think 
it is possible that power-cycling it again would clear any problems with 
it.

The Gateway will not reset to its factory defaults. I tried that several 
times with tech support, and all agreed that it didn't work.

It is good to hear that the config tool should fix it.

Drake

Drake Chamberlin
Athens Electric LLC
Ohio Electrical Contractor’s License 44810
CO Master Electrician’s License 4526
NABCEP Certified PV Installation Professional

---

On 2022-02-17 11:51, Dave Angelini Offgrid Solar wrote:

> Did you try SCP mppt-80 advance settings, enter, scroll all the way 
> down to restore defaults?  Assume you did a complete power down of mppt 
> for
> 5 minutes with no dc in/out.
> 
> weird to me that it shows on SCP and not in gateway. The config tool 
> should fix this. Please let me know off list. I am not on the wrench 
> list much anymore.
> You might try tech support again. Do they know the cc works?
> Good Luck
> 
> Dave Angelini Offgrid Solar
> "we go where powerlines don't"
> http://members.sti.net/offgridsolar/
> e-mail  offgridsolar at sti.net
> text 209 813 0060
> 
> On 2022-02-17 8:17 am, drake.chamberlin at redwoodalliance.org wrote:
> Unfortunately no options are provided to do anything, including no 
> option to update the firmware. The Charge controller is completely 
> locked out, cannot be affected in anyway by the Gateway.
> 
> The config tool will be the next attempt.
> 
> Thanks,
> 
> Drake
> 
> Drake Chamberlin
> Athens Electric LLC
> Ohio Electrical Contractor's License 44810
> CO Master Electrician's License 4526
> NABCEP Certified PV Installation Professional
> 
> On 2022-02-16 22:31, Maverick Brown wrote:
> 
> Doesn't the boot loader start after no code runs? Therefore couldn't 
> you attempt to upgrade the CC firmware again? That has worked for me in 
> the past.  Sometimes I think Xanbus can be delicate and I'll use the 
> Combox direct to the device being upgraded or use the Setup tool 
> (config tool) direct to the device being updated.
> 
> Maverick Brown
> Off-Grid Solar Commander since 2006
> Maverick Solar Enterprises, Inc.
> * Solar Commander Remote Power
> * SunFlow Systems Cathodic Protection
> maverick at mavericksolar.com
> 512-460-9825
> 
> On Feb 16, 2022, at 8:09 PM, drake.chamberlin at redwoodalliance.org 
> wrote:
> While trying to update the firmware on a Schneider 600-80 charge 
> controller, it went into bootloader mode and became totally 
> unresponsive. This problem was read from the Gateway on Insight Local. 
> Tech support claimed the CC was bad.
> 
> However, the CC is working fine. It shows up on the SCP with no error 
> codes. The only remedy that Schneider is offering is to replace the CC 
> if it is under warranty. It likely is not.
> 
> How can a Schneider device be taken out of bootloader mode (if it 
> really is in that mode)? Could it be an error in the Gateway?
> 
> Thanks,
> 
> Drake
> 
> Drake Chamberlin
> Athens Electric LLC
> Ohio Electrical Contractor's License 44810
> CO Master Electrician's License 4526
> NABCEP Certified PV Installation Professional
> 
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