[RE-wrenches] Solaredge/LG Troubleshooting

[Michael Morningstar]

Wrenches,

I received a call from a person who is having issues with his Solaredge/LG system. He’s got a SE7600A-US, StoreEdge connection unit, autotransformer, and LG battery. I’ve never laid hands on SE or LG equipment and could use some guidance here. He’s located several hours from me, and I’m the only Solar Bozo around>
His Words:

Happy Saturday Michael, thanks again for taking an interest in my solar situation.  In June 2020 my 9.920 KW (15,752 kWh estimated production) solar system was installed by now bankrupt "Empire Solar".  Thirty-one (31) 320W panels were installed on my roof. My system included a battery back-up system which utilizes an LG Li-Ion RESU10H battery (model #R15563P3SSEG).

Unfortunately, more than a year passed after installation for a net metering agreement (NME) with Pacific Power to be put in place. Pacific Power installed a new compatible meter on my home the same week I learned Empire Solar filed for bankruptcy.  Empire sent me an email with easy-to-follow instructions for turning my system on. I followed the very simple instructions with zero results. Pacific Power since confirmed my system is not generating any power.


Currently, my "Solar Edge" inverter displays error code "2x1A - Faulty AC Relay".  The inverter cycles through a 5-minute "wake-up" routine in which it counts down from 300 before it displays the aforementioned error code, then begins the wake-up countdown again and repeats this cycle endlessly until I power off the LG battery.

Thanks everyone


	Michael Morningstar

     	Morningstar Electric
	PO Box 1494
	Mount Shasta, California 96067
	530-921-0560
	CSLB 949635
 
  

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