[RE-wrenches] Enphase Monthly Reporting Software Update Remove Site ID in Subject Line?

[Christopher Warfel]

Five months ago, our Enphase monthly reports removed the site name from 
the Subject line.  After many, many emails and phone calls, today I was 
told their software engineers were aware of the problem and they were 
not going to fix it. They were working on "more important things", so 
too bad, I am sorry.   We had filtered the reports so they went directly 
to a customer's folder.  This is a step backwards for certain and seems 
pretty stupid from an installer perspective.

I am wondering if anyone else has this issue.

All I could find out is that "Steve" at Enphase was in charge of this, 
but they would not provide contact information because "He does not 
interact with customers."


Chris Warfel





-- 
             Christopher Warfel
                      ENTECH Engineering, Inc.
PO Box 871, Block Island, RI 02807
                                 401-466-8978
<http://entech-engineering.com>

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