[RE-wrenches] LG Energy Solution Battery Recall

Tue May 11 18:50:12 EDT 2021

Friends:

A while back we went to a presentation put on at our local Greentech
dealer.  Speaking was a rep from LG Chem and from SolarEdge.  I asked the
LG rep if there had been any production problems with the LG production
line.  He said with a straight face there were no problems and we should
order now before they ran out. I pulled up a trade article on my phone
about a shut down in the production line at LG Chem and we passed it around
in the back of the room and sniggered.

I am not saying all LG Chem reps are liars but this one sure was.  I hope
this behavior is not encouraged by LG Chem.  Hearing a poor report on the
recall is further evidence that LG Chem may not be a good company to buy
product from.   What is the overall sataisfaction level amongst this forum
members with LG CHem?

William Miller

Miller Solar

17395 Oak Road, Atascadero, CA 93422

805-438-5600

www.millersolar.com

CA Lic. 773985

*From:* RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] *On
Behalf Of *scot.arey at solarcentex.com
*Sent:* Tuesday, May 11, 2021 4:51 AM
*To:* 'RE-wrenches'; offgridsolar at sti.net
*Subject:* Re: [RE-wrenches] LG Energy Solution Battery Recall

I suspect that if you didn’t hear about it, you might not have any effected
batteries.

The recall has been disorganized. We had about 7 batteries under recall.
LGC had some 3rd party outfit that was going to go to customer homes and do
the swap-out and we said, “oh, no…we’ll replace the batteries for our
customers thank you.”

I still have three batteries with unconfirmed replacement. The shortage of
old style Resu10 batteries means they must, in their own words, buy these
batteries off the open market place to provide back to us and end consumers
under recall. Crazy.

Now I am a big fan of the LG Prime 16 so far. Nice looking package and just
the right amount of storage. But the LG oversight of the recall could have
been done better especially comms with installers that didn’t have recalls
so they could allay fears of homeowners that might have read a headline and
wondered if their battery was a safety hazard.

Scot Arey

Solar CenTex

*From:* RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> *On Behalf
Of *Marco Mangelsdorf
*Sent:* Monday, May 10, 2021 9:23 PM
*To:* offgridsolar at sti.net; RE-wrenches <re-wrenches at lists.re-wrenches.org>
*Subject:* [RE-wrenches] LG Energy Solution Battery Recall

Whoa...amazing that almost 1/2 year after the recall that I'm now just
hearing about this.

How has LGC been as far as responsive and easy to work with on this recall?

marco

On Monday, May 10, 2021, Dave Angelini Offgrid Solar <offgridsolar at sti.net>
wrote:

Wrenches,

I testted the RESU 10 48V here for Schneider back in 2017. LG never really
wanted to know the root cause of the failure and cancelled the use of XW
with their battery. One of my Austrailian friends sent me this about the
recall.

In December last year, LG Energy Solution triggered a voluntary recall in
the USA
<https://www.cpsc.gov/Recalls/2020/lg-energy-solution-michigan-recalls-home-energy-storage-batteries-due-to-fire-hazard>
after
receiving five reports of fires resulting in minor property damage. These
incidents were associated with LG Chem RESU 10H residential energy storage
systems with specific serial numbers sold from January 2017 through March
2019. The recall involved around 1,800 battery systems.

On Friday, a recall notice was posted on the Product Safety Australia web
site for the following models with cells manufactured between March 2017
and September 2018 from certain production lots.

   - RESU7H_Type R
   - RESU10
   - RESU10H Type-C
   - RESU10H_Type R
   - EM048063P3S4
   - EM048126P3S7

*Dave Angelini Offgrid Solar*

*"we go where powerlines don't"*

*http://members.sti.net/offgridsolar/ <http://members.sti.net/offgridsolar/>*

*e-mail  offgridsolar at sti.net <offgridsolar at sti.net>*

*text 209 813 0060*
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