[RE-wrenches] What would you do/say?

[Ray]

This is why I have folks send me pics first, before I roll the truck.  I 
want to know what I'm getting myself into, and they need to know that 
its not going to be an easy fix.

He's got some good equipment (Radians, HUP batteries) but not a fuse in 
sight.  What could go wrong?

Ray Walters
Remote Solar
303 505-8760

On 2/25/21 3:35 PM, Dave Angelini Offgrid Solar wrote:
>
> Definitely have done some customer firing. My off time is extremely 
> valuable to me at this stage of life. If they can't follow the 
> instructions, it is in the contract and we part ways.
>
> The same with manufacturers, If they can't get me product that lasts 
> and has built-in quality I do not want their gear. Recently read about 
> an Inverter that has problems starting 3/4 HP motors and pumps. Half 
> of my clients have 3/4 HP 120vac fire pumps up here in the Sierra. 
> Absolutely can't lose power in an emergency.
>
> The picture of the system in the start of this thread was not the 
> worst I have seen, by a long shot!
>
>   
> *Dave Angelini Offgrid Solar "we go where powerlines don't" 
> http://members.sti.net/offgridsolar/ 
> <http://members.sti.net/offgridsolar/> e-mail offgridsolar at sti.net 
> <mailto:offgridsolar at sti.net> text 209 813 0060*
>
> On Thu, 25 Feb 2021 13:33:17 -0500, "Kirk Herander, VSE" 
> <kirkh at vermont.solar> wrote:
>
>> And did you ever walk away from from a longstanding PITA? I call it 
>> "firing" a customer. You took them on years ago 'cause maybe you 
>> needed the work, or just felt sorry for them. But have been nothing 
>> but a pain for all the reasons you mentioned. And they get upset when 
>> you finally tell them, nicely or not, to find someone else. I've done 
>> firings no less than 5 times in the last several years. At this late 
>> date in my career, who needs it.
>>
>> *Kirk Herander / **kirkh at vermont.solar <mailto:kirkh at vermont.solar>*
>>
>> *Owner|Principal, VT Solar, LLC*
>>
>> */Celebrating our 30^th  Anniversary 1991-2021!!/*
>>
>> *www.vermont.solar* 
>> <https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0>**
>>
>> dba Vermont Solar Engineering
>>
>> 802.863.1202
>>
>>     On 2/24/2021 8:28:47 PM, Hilton Dier <hiltondier at gmail.com> wrote:
>>
>>     I'll say it again: The most important clients are the ones you
>>     turn away. The penny pinching, pound foolish, never satisfied,
>>     paranoid, DIY-without-asking, ear bending, time sucking, slow
>>     paying nightmares that we have all had. The key is to see the
>>     warning signs on the way in, a skill that comes from grim experience.
>>
>>     The "can you cob this back together for $200?" job is a non starter.
>>
>>     Hilton Dier III
>>     Renewable Energy Design
>>     Missisquoi River Hydro LLC
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