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<p>This is why I have folks send me pics first, before I roll the
truck. I want to know what I'm getting myself into, and they need
to know that its not going to be an easy fix. <br>
</p>
<p><img src="cid:part1.A2C69C0D.8E01FE30@solarray.com" alt=""></p>
<p>He's got some good equipment (Radians, HUP batteries) but not a
fuse in sight. What could go wrong?</p>
<pre class="moz-signature" cols="72">Ray Walters
Remote Solar
303 505-8760</pre>
<div class="moz-cite-prefix">On 2/25/21 3:35 PM, Dave Angelini
Offgrid Solar wrote:<br>
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<p>Definitely have done some customer firing. My off time is
extremely valuable to me at this stage of life. If they can't
follow the instructions, it is in the contract and we part
ways. </p>
<p>The same with manufacturers, If they can't get me product that
lasts and has built-in quality I do not want their gear.
Recently read about an Inverter that has problems starting 3/4
HP motors and pumps. Half of my clients have 3/4 HP 120vac fire
pumps up here in the Sierra. Absolutely can't lose power in an
emergency.</p>
<p>The picture of the system in the start of this thread was not
the worst I have seen, by a long shot! </p>
<div>
<pre> </pre>
<pre><strong><span style="font-size: small;">Dave Angelini Offgrid Solar
"we go where powerlines don't"
<a href="http://members.sti.net/offgridsolar/" target="_blank" moz-do-not-send="true">http://members.sti.net/offgridsolar/</a>
e-mail <a href="mailto:offgridsolar@sti.net" moz-do-not-send="true">offgridsolar@sti.net</a>
text 209 813 0060</span></strong></pre>
</div>
<p>On Thu, 25 Feb 2021 13:33:17 -0500, "Kirk Herander, VSE"
<a class="moz-txt-link-rfc2396E" href="mailto:kirkh@vermont.solar"><kirkh@vermont.solar></a> wrote:</p>
<blockquote type="cite" style="padding-left:5px;
border-left:#1010ff 2px solid; margin-left:5px; width:100%"><!-- html ignored --><!-- head ignored --><!-- meta ignored -->
<div id="__MailbirdStyleContent" style="font-size: 12pt;
font-family: Arial; color: #000000; text-align: left;"
dir="ltr">And did you ever walk away from from a longstanding
PITA? I call it "firing" a customer. You took them on years
ago 'cause maybe you needed the work, or just felt sorry for
them. But have been nothing but a pain for all the reasons you
mentioned. And they get upset when you finally tell them,
nicely or not, to find someone else. I've done firings no less
than 5 times in the last several years. At this late date in
my career, who needs it.
<div> </div>
<div class="mb_sig">
<p class="MsoNormal" style="font-family: Arial; font-size:
16px; margin: 0in 0in 0.0001pt;"><span style="font-size:
10pt;"><a name="_MailAutoSig" moz-do-not-send="true"></a><strong>Kirk
Herander / </strong><strong><a style="cursor: pointer;
color: blue;" title="Send an email to
kirkh@vermont.solar"
href="mailto:kirkh@vermont.solar"
moz-do-not-send="true">kirkh@vermont.solar</a></strong><!-- o ignored --></span></p>
<p class="MsoNormal" style="font-family: Arial; font-size:
16px; margin: 0in 0in 0.0001pt;"><span style="font-size:
10pt;"><strong>Owner|Principal, VT Solar, LLC</strong><!-- o ignored --></span></p>
<p class="MsoNormal" style="font-family: Arial; font-size:
16px; margin: 0in 0in 0.0001pt;"><span style="font-size:
10pt;"><strong><em>Celebrating our 30<sup>th</sup> Anniversary
1991-2021!!</em></strong><!-- o ignored --></span></p>
<p class="MsoNormal" style="font-family: Arial; font-size:
16px; margin: 0in 0in 0.0001pt;"><span style="font-size:
10pt;"><a title="Click to open in a new window or tab
https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb..."
href="https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0"
moz-do-not-send="true"><strong><span style="color:
blue;">www.vermont.solar</span></strong></a><strong><!-- o ignored --></strong></span></p>
<p class="MsoNormal" style="font-family: Arial; font-size:
16px; margin: 0in 0in 0.0001pt;"><span style="font-size:
10pt;">dba Vermont Solar Engineering<!-- o ignored --></span></p>
<p class="MsoNormal" style="font-family: Arial; font-size:
16px; margin: 0in 0in 0.0001pt;"><span style="font-size:
10pt;">802.863.1202</span></p>
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<blockquote class="history_container"
style="border-left-style: solid; border-width: 1px;
margin-top: 20px; margin-left: 0px; padding-left: 10px;">
<p style="color: #aaaaaa; margin-top: 10px;">On 2/24/2021
8:28:47 PM, Hilton Dier <a class="moz-txt-link-rfc2396E" href="mailto:hiltondier@gmail.com"><hiltondier@gmail.com></a>
wrote:</p>
<div style="font-family: Arial,Helvetica,sans-serif;">I'll
say it again: The most important clients are the ones you
turn away. The penny pinching, pound foolish, never
satisfied, paranoid, DIY-without-asking, ear bending, time
sucking, slow paying nightmares that we have all had. The
key is to see the warning signs on the way in, a skill
that comes from grim experience.<br>
<br>
The "can you cob this back together for $200?" job is a
non starter.<br>
<br>
Hilton Dier III<br>
Renewable Energy Design<br>
Missisquoi River Hydro LLC<br>
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