[RE-wrenches] factory module damage, has anyone seen this?

[Jay]

Hi Bill

The whole pallet of 35. All are bent. 
They are on the pallet sideways, not vertically stacked. 
No damage to the cardboard box, or any packaging. All Oem packaging, full pallet. 
No damage to the modules, not a scratch. 
Equal bend to the top and bottom of the modules
No damage to the pallet 
No gaps between modules, sides or top. 

I’m not sure if the pictures came through. 

I have talked with a friend who’s worked on a few hundred megawatts of install, he’s never seen this. 

So far Canadian solar has said nothing but that they are within spec ie it’s not a warranty issue. 

I’d say that it looks like I’m not going to get anything from them. No replacement, no discount.  Fair warning to all about buying from them. 

Jay








> On Nov 4, 2020, at 6:59 PM, frenergy <frenergy at psln.com> wrote:
> 
> 
> Jay,
> 
>             More details would help.  How many is "some"?  Were there just a couple bent on a pallet of mostly flat ones?  Did you get less than a pallet and they were all bent like this? I always suspect the forklift driver, we've been "forked" many times.  Maybe this time he backed into the pallet?
> 
> Bill
> 
> Taylorsville
> 
>> On 11/4/2020 10:06 AM, jay wrote:
>> HI All,
>> 
>> I have some Canadian Solar bifacial BiHiKu 400 watt 72 cell modules that are bent from the factory.
>> 
>> There is no pallet damage, and the bend is the same top and bottom.
>> 
>> My question is has anyone seen this before? I this normal?
>> CS says its within spec which seems BS to me.
>> What should I ask for from CS?
>> 
>> What about return shipping cost, would this be something that I’d have to pay or CS?
>> 
>> So far they have offered $.10 per watt.  
>> 
>> What would you all do?
>> 
>> thanks in advance
>> 
>> jay
>> 
>> Peltz Power
>> 
>> 
>> 
>> 
>> 
>> <IMG_0924.jpg>
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> <IMG_0922.jpg>
>> 
>> 
>> _______________________________________________
>> List sponsored by Redwood Alliance
>> 
>> List Address: RE-wrenches at lists.re-wrenches.org
>> 
>> Change listserver email address & settings:
>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>> 
>> There are two list archives for searching. When one doesn't work, try the other:
>> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/
>> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
>> 
>> List rules & etiquette:
>> http://www.re-wrenches.org/etiquette.htm
>> 
>> Check out or update participant bios:
>> http://www.members.re-wrenches.org
>> 
> -- 
> Feather River Solar Electric            
> Bill Battagin, Owner
> 4291 Nelson St.
> Taylorsville, CA 95983
> 530.284.7849
> CA Lic 874049
> www.frenergy.net
> 
> 
>  	
> This email has been checked for viruses by Avast antivirus software. 
> www.avast.com
> 
> 
> _______________________________________________
> List sponsored by Redwood Alliance
> 
> List Address: RE-wrenches at lists.re-wrenches.org
> 
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
> 
> There are two list archives for searching. When one doesn't work, try the other:
> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/
> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
> 
> List rules & etiquette:
> http://www.re-wrenches.org/etiquette.htm
> 
> Check out or update participant bios:
> http://www.members.re-wrenches.org
> 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.re-wrenches.org/pipermail/re-wrenches_lists.re-wrenches.org/attachments/20201104/2535d6cb/attachment.htm>