<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div dir="ltr">Hi Bill</div><div dir="ltr"><br></div><div dir="ltr">The whole pallet of 35. All are bent. </div><div dir="ltr">They are on the pallet sideways, not vertically stacked. </div><div dir="ltr">No damage to the cardboard box, or any packaging. All Oem packaging, full pallet. </div><div dir="ltr">No damage to the modules, not a scratch. </div><div dir="ltr">Equal bend to the top and bottom of the modules</div><div dir="ltr">No damage to the pallet </div><div dir="ltr">No gaps between modules, sides or top. </div><div dir="ltr"><br></div><div dir="ltr">I\u2019m not sure if the pictures came through. </div><div dir="ltr"><br></div><div dir="ltr">I have talked with a friend who\u2019s worked on a few hundred megawatts of install, he\u2019s never seen this. </div><div dir="ltr"><br></div><div dir="ltr">So far Canadian solar has said nothing but that they are within spec ie it\u2019s not a warranty issue. </div><div dir="ltr"><br></div><div dir="ltr">I\u2019d say that it looks like I\u2019m not going to get anything from them. No replacement, no discount. Fair warning to all about buying from them. </div><div dir="ltr"><br></div><div dir="ltr">Jay</div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br><blockquote type="cite">On Nov 4, 2020, at 6:59 PM, frenergy <frenergy@psln.com> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">\ufeff
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<p>Jay,</p>
<p> More details would help. How many is "some"? Were
there just a couple bent on a pallet of mostly flat ones? Did you
get less than a pallet and they were all bent like this? I always
suspect the forklift driver, we've been "forked" many times.
Maybe this time he backed into the pallet?</p>
<p>Bill</p>
<p>Taylorsville</p>
<div class="moz-cite-prefix">On 11/4/2020 10:06 AM, jay wrote:<br>
</div>
<blockquote type="cite" cite="mid:EE6CF0A3-828D-47F0-AF4D-E8DB14562397@gmail.com">
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HI All,
<div class=""><br class="">
</div>
<div class="">I have some Canadian Solar bifacial BiHiKu 400 watt
72 cell modules that are bent from the factory.</div>
<div class=""><br class="">
</div>
<div class="">There is no pallet damage, and the bend is the same
top and bottom.</div>
<div class=""><br class="">
</div>
<div class="">My question is has anyone seen this before? I this
normal?</div>
<div class="">CS says its within spec which seems BS to me.</div>
<div class="">What should I ask for from CS?</div>
<div class=""><br class="">
</div>
<div class="">What about return shipping cost, would this be
something that I\u2019d have to pay or CS?</div>
<div class=""><br class="">
</div>
<div class="">So far they have offered $.10 per watt. </div>
<div class=""><br class="">
</div>
<div class="">What would you all do?</div>
<div class=""><br class="">
</div>
<div class="">thanks in advance</div>
<div class=""><br class="">
</div>
<div class="">jay</div>
<div class=""><br class="">
</div>
<div class="">Peltz Power</div>
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</div>
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</div>
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</div>
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</div>
<div class=""><div><IMG_0924.jpg></div></div>
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<div class=""><div><IMG_0922.jpg></div></div>
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