[RE-wrenches] Solar Edge...continuous saga of 181/183 hardware failures...moving on to another inverter.

[MiJo Nels]

We also, have found this to be the case. Now I feel like I'm in a bad marriage with them. We consistantly wait longer than we are told for replacement product, constantly hearing the same repetitious verbiage from them "just wait a little longer, we'll be able to control your coffee maker with your inverter soon".. or the old "Q1 Q2 Q3" promises for equipment or to get thru beta testing.. .. I too. . .  am "Done". . .

Joe Nelson

Project Manager C-46/C-10
Sustainable Energy Group Inc., A California Corporation

CSL# 868816
www.SustainableEnergyGroup.com<http://www.SustainableEnergyGroup.com>
530-273-4422 (Office)

530-217-8385 (Cell)



   


________________________________
From: RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> on behalf of Jay <jay.peltz at gmail.com>
Sent: Thursday, July 23, 2020 7:47:31 AM
To: RE-wrenches <re-wrenches at lists.re-wrenches.org>
Subject: Re: [RE-wrenches] Solar Edge...continuous saga of 181/183 hardware failures...moving on to another inverter.

Hi Scot and others

I’ve heard these horror stories about SE

What is the best replacement for SE at this point?

Thanks

Jay





On Jul 23, 2020, at 5:57 AM, scot.arey at solarcentex.com wrote:



Time has finally come to move on from SolarEdge.



Now replacing the THIRD inverter for one customer alone that has the infamous 181/183 hardware failure error code again.  First one replaced in Sept 2019. Second failure and RMA July 6th 2020, and now this third failure on that replacement inverter.



We have had 24 total RMAs at quick count and it is eating into our credibility.



Solar Edge provided a briefing to me about two months ago acknowledging that their manufacturing quality control issues bordered on a recall, but opted to stay silent and let the installers keep suffering for their materiel and design issues. I was advised that the batch of deficient inverters and their manufacture time frame meant I just needed to get through this summer…perhaps but not another summer ever like this.



No more. Au revoir, Solar Edge.



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