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We also, have found this to be the case. Now I feel like I'm in a bad marriage with them. We consistantly wait longer than we are told for replacement product, constantly hearing the same repetitious verbiage from them "just wait a little longer, we'll be able
to control your coffee maker with your inverter soon".. or the old "Q1 Q2 Q3" promises for equipment or to get thru beta testing.. .. I too. . . am "Done". . .
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Joe Nelson<br>
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Project Manager C-46/C-10<br>
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Sustainable Energy Group Inc., A California Corporation<br>
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CSL# 868816<br>
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<a href="http://www.SustainableEnergyGroup.com">www.SustainableEnergyGroup.com</a><br>
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530-273-4422 (Office)<br>
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530-217-8385 (Cell)<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> RE-wrenches <re-wrenches-bounces@lists.re-wrenches.org> on behalf of Jay <jay.peltz@gmail.com><br>
<b>Sent:</b> Thursday, July 23, 2020 7:47:31 AM<br>
<b>To:</b> RE-wrenches <re-wrenches@lists.re-wrenches.org><br>
<b>Subject:</b> Re: [RE-wrenches] Solar Edge...continuous saga of 181/183 hardware failures...moving on to another inverter.</font>
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<div dir="ltr">Hi Scot and others </div>
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<div dir="ltr">I\u2019ve heard these horror stories about SE</div>
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<div dir="ltr">What is the best replacement for SE at this point?</div>
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<div dir="ltr">Thanks</div>
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<div dir="ltr">Jay</div>
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<blockquote type="cite">On Jul 23, 2020, at 5:57 AM, scot.arey@solarcentex.com wrote:<br>
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<p class="x_MsoNormal">Time has finally come to move on from SolarEdge.</p>
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<p class="x_MsoNormal">Now replacing the THIRD inverter for one customer alone that has the infamous 181/183 hardware failure error code again. First one replaced in Sept 2019. Second failure and RMA July 6<sup>th</sup> 2020, and now this third failure on
that replacement inverter.</p>
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<p class="x_MsoNormal">We have had 24 total RMAs at quick count and it is eating into our credibility.</p>
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<p class="x_MsoNormal">Solar Edge provided a briefing to me about two months ago acknowledging that their manufacturing quality control issues bordered on a recall, but opted to stay silent and let the installers keep suffering for their materiel and design
issues. I was advised that the batch of deficient inverters and their manufacture time frame meant I just needed to get through this summer\u2026perhaps but not another summer ever like this.</p>
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<p class="x_MsoNormal">No more. Au revoir, Solar Edge.</p>
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