[RE-wrenches] Generac Warranty claim ECOGEN 15k

[Maverick Brown]

Wrenches

Any guidance on getting warranty claim approved when their denial reason is the generic “unsafe” installation? There isn’t anything unsafe about the 1.5 year install that I can see. The ECOGEN is connected to an Outback Radian. 

Generator has 950 hours on it before the brushes melted down from being exposed to engine oil. 

Thank you,

Maverick