[RE-wrenches] mate 3s locking

[Mac Lewis]

Hi William,

I am interested in your control by web solution for the mate lock up.  Is
that a specific controller that does that or have you modified something?
Could it be used to reboot routers/modems as well?

Thanks

On Fri, Nov 16, 2018 at 7:44 PM William Miller <william at millersolar.com>
wrote:

> Jay:
>
>
>
> I have problems with all of my Mate3 and 3s controllers locking up.  So
> much so that I have implemented the following steps:
>
>
>
> 1.     For most installations I leave the hub wire cover off and label
> the Mate lead.  Clients are instructed to unplug and re-plug the Cat5 lead
> whenever the Mate locks up.
>
> 2.     On one installation I have a Control By Web unit ping both Mate3
> units every 5 minutes.  If either fails to respond after 3 attempts, a
> relay opens and closes the Orange/white leads which power cycles the
> Mates.
>
>
>
> Locking up of Mates is a fact of life with Outback equipment.  I love the
> equipment and I hate the equipment.
>
>
>
> William
>
>
>
>
>
>
>
> [image: Gradient Cap_mini]
> Lic 773985
> millersolar.com <http://www.millersolar.com/>
> 805-438-5600
>
>
>
> *From:* RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] *On
> Behalf Of *Lones Tuss
> *Sent:* Friday, November 16, 2018 12:42 PM
> *To:* RE-wrenches
> *Subject:* Re: [RE-wrenches] mate 3s locking
>
>
>
> Hello All
>
> And
>
> Hello Jay
>
> I just asked the tech support boss on this as I had no idea.
>
> He has a test setup that allows him to switch individuals lines on the
> cat5 cables.
>
> We can duplicate Jay’s  screen shot below by opening the some of the lines
> to the cat 5 cable.
>
>
>
> So as a start try replacing the cat5 between the Mate3S and the Hub.
>
> Using the silicone grease that comes with a Mate is never a bad idea.
>
> If your customer does not have a cable on hand I would try removing the
> cable several times perhaps that could help to dislodge any corrosion or
> dust on the connections.
>
>
>
> I hope this helps.
>
> Take Care All
>
>
>
>
>
> -----Original Message-----
>
> From: RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> On Behalf
> Of jay
>
> Sent: Friday, November 16, 2018 8:05 AM
>
> To: RE-wrenches <re-wrenches at lists.re-wrenches.org>
>
> Subject: [RE-wrenches] mate 3s locking
>
>
>
> ** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or
> requests for sensitive information to the Help Desk. **
> ________________________________
>
>
>
> HI All,
>
>
>
> I’m wondering if anyone else is having mate 3s locking up problems?
>
>
>
> I’ve got 2 systems that have had this happen.
>
>
>
> One is a big system ( 2 radians and 5 CC).  Of course its a long ways away
> and no there isn’t internet so no OpticsRE.
>
>
>
> Its been reprogramed with latest REV firmware.  No change.
>
>
>
> thx
>
>
>
> jay
>
>
>
> peltz power
>
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-- 



Mac Lewis

*"Yo solo sé que no sé nada." -Sócrates*
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