<div dir="ltr">Hi William,<div><br></div><div>I am interested in your control by web solution for the mate lock up. Is that a specific controller that does that or have you modified something? Could it be used to reboot routers/modems as well? </div><div><br></div><div>Thanks</div></div><br><div class="gmail_quote"><div dir="ltr">On Fri, Nov 16, 2018 at 7:44 PM William Miller <<a href="mailto:william@millersolar.com">william@millersolar.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="#0563C1" vlink="#954F72"><div class="m_-1223607258491492374WordSection1"><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d">Jay:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d">I have problems with all of my Mate3 and 3s controllers locking up. So much so that I have implemented the following steps:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="m_-1223607258491492374MsoListParagraph"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"><span>1.<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d">For most installations I leave the hub wire cover off and label the Mate lead. Clients are instructed to unplug and re-plug the Cat5 lead whenever the Mate locks up.</span></p><p class="m_-1223607258491492374MsoListParagraph"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"><span>2.<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d">On one installation I have a Control By Web unit ping both Mate3 units every 5 minutes. If either fails to respond after 3 attempts, a relay opens and closes the Orange/white leads which power cycles the Mates. </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d">Locking up of Mates is a fact of life with Outback equipment. I love the equipment and I hate the equipment.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d">William</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"> </span></p><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><img width="80" height="35" id="m_-1223607258491492374_x0000_i1026" src="cid:image004.jpg@01D47DB6.BFD47A00" alt="Gradient Cap_mini"><br>Lic 773985<br><a href="http://www.millersolar.com/" target="_blank"><span style="color:blue">millersolar.com</span></a><br>805-438-5600</span></p></div><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"> </span></p><div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> RE-wrenches [mailto:<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" target="_blank">re-wrenches-bounces@lists.re-wrenches.org</a>] <b>On Behalf Of </b>Lones Tuss<br><b>Sent:</b> Friday, November 16, 2018 12:42 PM<br><b>To:</b> RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] mate 3s locking</span></p></div></div><p class="MsoNormal"> </p><p class="m_-1223607258491492374MsoPlainText">Hello All</p><p class="m_-1223607258491492374MsoPlainText">And </p><p class="m_-1223607258491492374MsoPlainText">Hello Jay</p><p class="m_-1223607258491492374MsoPlainText">I just asked the tech support boss on this as I had no idea.</p><p class="m_-1223607258491492374MsoPlainText">He has a test setup that allows him to switch individuals lines on the cat5 cables.</p><p class="m_-1223607258491492374MsoPlainText">We can duplicate Jay\u2019s screen shot below by opening the some of the lines to the cat 5 cable.</p><p class="m_-1223607258491492374MsoPlainText"><img border="0" width="225" height="174" id="m_-1223607258491492374Picture_x0020_1" src="cid:image003.jpg@01D47DB6.BFCA40D0"></p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">So as a start try replacing the cat5 between the Mate3S and the Hub.</p><p class="m_-1223607258491492374MsoPlainText">Using the silicone grease that comes with a Mate is never a bad idea.</p><p class="m_-1223607258491492374MsoPlainText">If your customer does not have a cable on hand I would try removing the cable several times perhaps that could help to dislodge any corrosion or dust on the connections.</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">I hope this helps.</p><p class="m_-1223607258491492374MsoPlainText">Take Care All</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">-----Original Message-----</p><p class="m_-1223607258491492374MsoPlainText">From: RE-wrenches <<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" target="_blank">re-wrenches-bounces@lists.re-wrenches.org</a>> On Behalf Of jay</p><p class="m_-1223607258491492374MsoPlainText">Sent: Friday, November 16, 2018 8:05 AM</p><p class="m_-1223607258491492374MsoPlainText">To: RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>></p><p class="m_-1223607258491492374MsoPlainText">Subject: [RE-wrenches] mate 3s locking</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or requests for sensitive information to the Help Desk. ** ________________________________</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">HI All,</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">I\u2019m wondering if anyone else is having mate 3s locking up problems?</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">I\u2019ve got 2 systems that have had this happen.</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">One is a big system ( 2 radians and 5 CC). Of course its a long ways away and no there isn\u2019t internet so no OpticsRE.</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">Its been reprogramed with latest REV firmware. No change.</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">thx</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">jay</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">peltz power</p><p class="m_-1223607258491492374MsoPlainText">_______________________________________________</p><p class="m_-1223607258491492374MsoPlainText">List sponsored by Redwood Alliance</p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" target="_blank">RE-wrenches@lists.re-wrenches.org</a></p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">Change listserver email address & settings:</p><p class="m_-1223607258491492374MsoPlainText"><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" target="_blank">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a></p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">List-Archive: <a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" target="_blank">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a></p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">List rules & etiquette:</p><p class="m_-1223607258491492374MsoPlainText"><a href="http://www.re-wrenches.org/etiquette.htm" target="_blank">www.re-wrenches.org/etiquette.htm</a></p><p class="m_-1223607258491492374MsoPlainText"> </p><p class="m_-1223607258491492374MsoPlainText">Check out or update participant bios:</p><p class="m_-1223607258491492374MsoPlainText"><a href="http://www.members.re-wrenches.org" target="_blank">www.members.re-wrenches.org</a></p><p class="m_-1223607258491492374MsoPlainText"> </p></div></div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div><br></div><div><font color="#305A78" face="'times new roman', serif"><br></font></div><div><br></div>Mac Lewis<br><br><span style="font-family:'Times New Roman';font-size:medium;color:rgb(255,153,0)"><b><font face="Arial, Helvetica, sans-serif" size="3"><p align="left"><font color="#000000" face="Verdana, Arial, Helvetica, sans-serif"><span style="font-size:small"><span style="font-family:arial;font-weight:normal;color:rgb(48,90,120)"><font face="'times new roman', serif">"Yo solo sé que no sé nada." </font><span style="font-weight:700;color:rgb(104,104,104)"><font face="'times new roman', serif">-Sócrates</font></span></span></span></font></p></font></b></span></div>