[RE-wrenches] mate 3s locking

[William Miller]

Jay:



I have problems with all of my Mate3 and 3s controllers locking up.  So
much so that I have implemented the following steps:



1.     For most installations I leave the hub wire cover off and label the
Mate lead.  Clients are instructed to unplug and re-plug the Cat5 lead
whenever the Mate locks up.

2.     On one installation I have a Control By Web unit ping both Mate3
units every 5 minutes.  If either fails to respond after 3 attempts, a
relay opens and closes the Orange/white leads which power cycles the
Mates.



Locking up of Mates is a fact of life with Outback equipment.  I love the
equipment and I hate the equipment.



William







[image: Gradient Cap_mini]
Lic 773985
millersolar.com <http://www.millersolar.com/>
805-438-5600



*From:* RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] *On
Behalf Of *Lones Tuss
*Sent:* Friday, November 16, 2018 12:42 PM
*To:* RE-wrenches
*Subject:* Re: [RE-wrenches] mate 3s locking



Hello All

And

Hello Jay

I just asked the tech support boss on this as I had no idea.

He has a test setup that allows him to switch individuals lines on the cat5
cables.

We can duplicate Jay’s  screen shot below by opening the some of the lines
to the cat 5 cable.



So as a start try replacing the cat5 between the Mate3S and the Hub.

Using the silicone grease that comes with a Mate is never a bad idea.

If your customer does not have a cable on hand I would try removing the
cable several times perhaps that could help to dislodge any corrosion or
dust on the connections.



I hope this helps.

Take Care All





-----Original Message-----

From: RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> On Behalf Of
jay

Sent: Friday, November 16, 2018 8:05 AM

To: RE-wrenches <re-wrenches at lists.re-wrenches.org>

Subject: [RE-wrenches] mate 3s locking



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________________________________



HI All,



I’m wondering if anyone else is having mate 3s locking up problems?



I’ve got 2 systems that have had this happen.



One is a big system ( 2 radians and 5 CC).  Of course its a long ways away
and no there isn’t internet so no OpticsRE.



Its been reprogramed with latest REV firmware.  No change.



thx



jay



peltz power

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