installer's list [RE-wrenches]

Don Loweburg, Offline i2p at aol.com
Sun Sep 24 13:44:28 EDT 2000


In a message dated 09/23/2000 6:56:21 PM Pacific Daylight Time, 
econnect at snowcrest.net writes:

<< William,
 You may well be the exception that makes the rule. Still, I believe 
 you are missing both the point and the boat by not designing the 
 system and selling the gear. Nearly every tradesman, electricians, 
 plumbers, Etal, sells both the little parts and the major components. 
 It's the only way you can afford to stand behind the job during the 
 warranty period. If something fails the way you do it, do you charge 
 the customer for the service call and the fix? What if they say they 
 feel it was your fault? Who needs that? >>
May I chime in.

Bob O makes a point that I agree with.  However, if William chooses to 
install only and is good at it, I don't have a problem with him being listed 
as a wrench that installs only. What we won't have on the wrenches list is 
those who only sell. (Vendors only).  I do think there are pitfalls for an 
install only approach, ie you may inherit a bad design, are holding the bag 
for poor customer choice and sometimes poor components and don't make 
anything on the hardware.  On the other hand if a competent installer chooses 
to work this way, its ok with me.

Don

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