[RE-wrenches] Midnite Pro user question

[Jason Szumlanski]

The end user should be able to use the Forgot Password link. The Account
Name is just the end user name shown in the portal. I don't think Midnite
can reset the password on their end or resend credentials. On a new system
where I used the wrong email address, I have had to have Midnite delete the
account and recreate it. The User Management has a lot to be desired.

I don't think you can create an employee account and limit it to certain
sites, but I hope I'm wrong. We just share the company credentials with
select employees. There is a sub operator function, but I haven't figured
out how to use it (and just deleted a site by accident while trying).
Again, this function needs work.

I'm curious how to transfer a site to a new owner and retain all of the
history.




Jason Szumlanski
Principal Solar Designer | Florida Solar Design Group
NABCEP Certified Solar Professional (PVIP)
Florida State Certified Solar Contractor CVC56956
Florida Certified Electrical Contractor EC13013208

On Fri, Nov 28, 2025, 3:34 PM Howie Michaelson via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Another couple of Midnite App questions:
>
>    - Is there a way to reset a user's access to the App?  Some clients
>    have lost the access info and I haven't figured out how to get it back for
>    them.
>    - The web access "service.midnitepower.com" has an operator management
>    section.  I can't figure out how to give my employees access to different
>    client accounts using this function.  Is this section not for doing that?
>
> Thanks,
> Howie
>
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