[RE-wrenches] Pytes Support (kudos)

[Jay]

Hi Jason. 

A question about the AIO/battery interface. 
It sounds like the AIO only shows minimal battery info. Is it only showing overall battery % or does it allow you to monitor individual battery data?

Does pytes have any kind of data interface or is SA the only way to access that information?

Thanks. 
Jay





> On Jun 27, 2025, at 8:19 PM, Jason Szumlanski via RE-wrenches <re-wrenches at lists.re-wrenches.org> wrote:
> 
> 
> Just a quick shout out to Pytes support. 
> 
> I have a couple of new clients with the E-Box 48100 batteries who have been having issues. 
> 
> One has 8 batteries that apparently never talked right because one battery had a missing "barcode" programmed into it. I discovered this with the console software, and Pytes helped me get it resolved, which stopped intermittent alarms and allowed me to close loop it with a new Midnite AIO. There is still a divergent state of charge issue, which they are looking into, and I'm confident they will follow through. The tech support rep spent over an hour with me today providing remote support via screenshare.
> 
> The other system was connected incorrectly by the original installer with 20 batteries in a comms loop, 8 being the maximum. They helped me reconfigure it with 4 masters, each comms bank with 5 total, which allowed me to update them efficiently. I also learned they have a comms hub that can help me closed loop this with a future inverter upgrade. 
> 
> Support has been highly competent and quite available, willing to schedule support in advance at remote locations. 
> 
> These experiences have me considering offering their V5 battery (although I'm focused mostly on sealed batteries for most of my clients due to the environment).
> 
> As far as performance, aside from the divergent SOC issue, these batteries have met expectations in VERY hard service. Summer is here, and we see wild swings in charge and discharge during the day with sun, clouds, and extreme air conditioning use. Overnight they are meeting capacity expectations. 
> 
> I don't have any paired with Sol-Arks yet, but I understand they have a good relationship. I'm curious to learn how this pairing works. 
> 
> Finally, the Solar Assistant info from the Pytes batteries is hugely beneficial (this is how I discovered the divergent SOC issue). Pytes sends great info to the SA interface. It's easy to use the Console port on the Pytes master to communicate with SA simultaneously while using the CAN port to communicate with the Inverter (Midnite AIO in my case). It all works seamlessly without splitters or custom cables.
> 
> FWIW, hope this helps someone. 
> 
> Jason Szumlanski
> Principal Solar Designer | Florida Solar Design Group
> NABCEP Certified Solar Professional (PVIP)
> Florida State Certified Solar Contractor CVC56956
> Florida Certified Electrical Contractor EC13013208
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