[RE-wrenches] SunPower Warranty and Monitoring

[Dave Tedeyan]

Hi All,

I talked to Enphase recently about this. They will be providing warranty
support at least for Sunpower's microinverters. They do not know how long
Sunpower's monitoring will continue to work. But they have figured out a
way to use their Gateway to monitor Sunpower's microinverters, even the
older -C and -D micros. Currently the customer will need to pay a flat fee
of $699 and Enphase will send them the equipment and then schedule one of
their techs to come install it. It sounds like it involves some
reprogramming of the equipment on site.

Then once they can monitor the system, they can provide warranty support.
People should call Enphase at  510-945-6752 in order to get the process
started.

Cheers,
Dave


On Tue, Sep 3, 2024, 11:56 AM Corey Shalanski via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Jason,
>
> Perhaps you also saw this headline:
> Maxeon to offer warranty support for bankrupt SunPower
> <https://pv-magazine-usa.com/2024/08/30/maxeon-to-offer-warranty-support-for-bankrupt-sunpower/?utm_source=SolarWakeup&utm_campaign=9ede8c7a6b-SolarWakeup_2_182_16_2013_COPY_01&utm_medium=email&utm_term=0_5eaa0aab62-9ede8c7a6b-44304797&mc_cid=9ede8c7a6b&mc_eid=f811e4c728>
>
> it doesn't address Enphase equipment separately/specifically - seemingly
> only Maxeon modules (or ac modules with Enphase units attached).
>
> Corey Shalanski
> Jah Light Solar
> Portland, Jamaica
>
>
> On Thurs, Aug 15, 2024 at 5:09 PM <jason at floridasolardesigngroup.com
> > wrote:
>
>>
>> As another one bites the dust, does anyone have insight into who, if
>> anyone, will take over the warranty for Sunpower branded Enphase
>> microinverters and if the SunPower monitoring will continue to work? Or
>> maybe they can be software updated to work on the Enlighten portal?
>>
>> And also, would a system be able to be upgraded using Enphase branded
>> microinverters if the software was made to be compatible?
>>
>> I'm sure there are more questions than answers at this point, but I
>> wanted to get the discussion going.
>>
>> Jason Szumlanski
>> Florida Solar Design Group
>>
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