[RE-wrenches] discover lithium warranty issues.

Dave Angelini Offgrid Solar offgridsolar at sti.net
Thu Aug 15 10:16:25 PDT 2024


What is a POP Jay?  I assume the customer did not fill out the warranty 
info when new? Big mistake on something with a 10 year warranty. With 
all of the used junk on ebay/Amazon why would you not be difficult?

Dave Angelini Offgrid Solar
"we go where powerlines don't"
    [1]https://offgridsolar1.com/ [2]  [1]
e-mail  offgridsolar at sti.net
text 209 813 0060

On 2024-08-15 8:49 am, jay via RE-wrenches wrote:

> Hi All,
> 
> I have an installer  buddy where i used to live who's having to try and 
> get a discover lithium warrantied.
> 
> Its 3 yrs old, 2 years installed.
> 
> The dealer is closed, and the customer doesn't have the POP.
> 
> Discover is being very difficult.
> 
> The battery appears to have a dead cell block which makes trying to get 
> info out of the battery all but impossible as it won't stay on long 
> enough to download the info.
> 
> Does anyone have a contact who could help my  installer/friend  with 
> this issue?
> 
> thanks
> 
> Jay
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Links:
------
[1] http://members.sti.net/offgridsolar/
[2] https://offgridsolar1.com/
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