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<div id="signature">What is a POP Jay? I assume the customer did not fill out the warranty info when new? Big mistake on something with a 10 year warranty. With all of the used junk on ebay/Amazon why would you not be difficult?<br />
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<pre><strong><span style="font-size: small;">Dave Angelini Offgrid Solar
"we go where powerlines don't"
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e-mail <a href="mailto:offgridsolar@sti.net">offgridsolar@sti.net</a>
text 209 813 0060</span></strong></pre>
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<p id="reply-intro">On 2024-08-15 8:49 am, jay via RE-wrenches wrote:</p>
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<div class="pre" style="margin: 0; padding: 0; font-family: monospace">Hi All,<br /><br />I have an installer buddy where i used to live who’s having to try and get a discover lithium warrantied. <br /><br />Its 3 yrs old, 2 years installed.<br /><br />The dealer is closed, and the customer doesn’t have the POP. <br /><br />Discover is being very difficult. <br /><br />The battery appears to have a dead cell block which makes trying to get info out of the battery all but impossible as it won’t stay on long enough to download the info. <br /><br />Does anyone have a contact who could help my installer/friend with this issue?<br /><br />thanks<br /><br />Jay<br />_______________________________________________<br />List sponsored by Redwood Alliance<br /><br />Pay optional member dues here: <a href="http://re-wrenches.org" target="_blank" rel="noopener noreferrer">http://re-wrenches.org</a><br /><br />List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><br /><br />Change listserver email address & settings:<br /><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" target="_blank" rel="noopener noreferrer">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br /><br />There are two list archives for searching. When one doesn't work, try the other:<br /><a href="https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/" target="_blank" rel="noopener noreferrer">https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/</a><br /><a href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org" target="_blank" rel="noopener noreferrer">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a><br /><br />List rules & etiquette:<br /><a href="http://www.re-wrenches.org/etiquette.htm" target="_blank" rel="noopener noreferrer">http://www.re-wrenches.org/etiquette.htm</a><br /><br />Check out or update participant bios:<br /><a href="http://www.members.re-wrenches.org" target="_blank" rel="noopener noreferrer">http://www.members.re-wrenches.org</a><br /><br /></div>
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