[RE-wrenches] Another one bites the dust?

[Dan Fink]

I've recently been dealing with multiple off grid DIY folks who bought EG4
products that are not UL listed, and asking me to consult about pushing
through electrical permits for them. Some have spent $10k+ and are looking
at really expensive boat anchors on a pallet.

Some EG4 all-in-one inverter/charger/PVCC ARE listed, but some are not. As
for their rack mount batteries, they advertise a "UL 9540A" listing, but
the problem is UL 9540A is NOT a listing, it's simply a test that ESS
manufacturers can use to apply for an actual UL 9540 listing. Signature
Solar's "tech support' department responded to my info requests promptly,
but never actually provided the information required by our county
electrical inspector. When I kept pushing for a response, their replies
stopped and I got crickets.

I hope the news of Outback being purchased by EG4 is not entirely accurate,
but "I've got a bad feeling about this...."  My other favorite, Magnum,
seems to be floundering. I don't like the Schneider ecosystem for multiple
reasons. Who's left? Looks like Midnite to me at this point.

Dan Fink
Owner, Buckville Energy Consulting LLC
IREC Certified Instructor for PV and Small Wind Installation
NABCEP Certified PV System Inspector
NABCEP PV Associate
d <dan.fink at greendustrialtraining.com>anbob88 at gmail.com
970-672-4342




On Wed, May 8, 2024 at 9:33 AM Kirpal Khalsa via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Nicholas... I got a call from EG4 trying to get us to use their inverters
> and batteries.  I told them that when they stop trying to sell products
> directly to my customers and undercutting us I would consider using their
> equipment.  They asked which inverter brands we were currently using.  I
> replied, Outback and SolArk.  He told me..."we just bought Outback"
> So just like in the past  ....the solar roller coaster keeps going!  The
> only constant is change!
> Leaves me with mixed feelings regarding Outback now!
> Kirpal
> Oregon Solarworks
>
> On Wed, May 8, 2024, 8:17 AM Nicholas Ponzio via RE-wrenches <
> re-wrenches at lists.re-wrenches.org> wrote:
>
>> I've been trying to get support for an old Outback Power system (GVFX
>> dual stack.) I finally got a call back today from someone at a call center
>> who told me that Outback Power has been sold and I need to send an email to
>> the new owners to request support. Supposedly, the new company has the same
>> name and email as the old company, but the phones haven't been transferred
>> over yet. My scam radar alarms are ringing off the hook, but what am I to
>> do? Anyone else have any luck getting tech support from the new company
>> (that has the same name as the old company)?
>>
>> Oy!
>>
>>
>> --
>> Nicholas Ponzio
>> Building Energy
>> 1570 South Brownell Road
>> Williston, VT 05495
>> http://www.BuildingEnergyVT.com <http://www.buildingenergyvt.com/>
>> "Building Solutions for a Sustainable Future"
>>
>
>
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