[RE-wrenches] Another one bites the dust?

[Kirpal Khalsa]

Nicholas... I got a call from EG4 trying to get us to use their inverters
and batteries.  I told them that when they stop trying to sell products
directly to my customers and undercutting us I would consider using their
equipment.  They asked which inverter brands we were currently using.  I
replied, Outback and SolArk.  He told me..."we just bought Outback"
So just like in the past  ....the solar roller coaster keeps going!  The
only constant is change!
Leaves me with mixed feelings regarding Outback now!
Kirpal
Oregon Solarworks

On Wed, May 8, 2024, 8:17 AM Nicholas Ponzio via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> I've been trying to get support for an old Outback Power system (GVFX dual
> stack.) I finally got a call back today from someone at a call center who
> told me that Outback Power has been sold and I need to send an email to the
> new owners to request support. Supposedly, the new company has the same
> name and email as the old company, but the phones haven't been transferred
> over yet. My scam radar alarms are ringing off the hook, but what am I to
> do? Anyone else have any luck getting tech support from the new company
> (that has the same name as the old company)?
>
> Oy!
>
>
> --
> Nicholas Ponzio
> Building Energy
> 1570 South Brownell Road
> Williston, VT 05495
> http://www.BuildingEnergyVT.com <http://www.buildingenergyvt.com/>
> "Building Solutions for a Sustainable Future"
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