[RE-wrenches] Fortress remote monitoring

[William Miller]

Friends:



The Guardian app does not provide any historical data.  Fortress says they
are working on that.  They claim that on request they can provide
historical data but the one time I asked there was an hours-long gap in the
data at the exact time I needed.  Maybe Rose Mary Woods’ incarnation is
working for them.



William



Miller Solar

17395 Oak Road, Atascadero, CA 93422

805-438-5600

www.millersolar.com

CA Lic. 773985





*From:* RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] *On
Behalf Of *Kirk Herander via RE-wrenches
*Sent:* Wednesday, December 6, 2023 9:40 AM
*To:* RE-wrenches
*Cc:* Kirk Herander
*Subject:* Re: [RE-wrenches] Fortress remote monitoring



Yep, I found this out when I installed my first Fortress Evault / Envy
inverter combo last month.



What was also a bit different at first is the fact there are -2- different
apps: the Guardian gateway app and the Envy inverter app. I bought the
guardian thinking it was the only way to see the system remotely, but this
is not true IF you've installed the Envy inverter also. The limitation of
no "fleet" monitoring is puzzling.



But now I'm glad there's a unique app for the inverter. The inverter app is
much more detailed and allows most parameters to be tweaked remotely. The
Guardian app id for basic system monitoring only.



So the single-user per app has worked out OK. My customer uses the
at-a-glance Guardian app, and I use the Envy app for more detailed
monitoring and programming.



On Wed, Dec 6, 2023 at 12:11 PM Sam Haraldson via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

Here is an official communication from Fortress that we received recently
when inquiring about monitoring Fortress batteries as an Installer.  Some
of you may find the info relevant.



---------- Forwarded message ---------
From:  <support at fortresspower.zohodesk.com>
Date: Mon, Dec 4, 2023 at 12:37 PM
Subject: Re:[## 5635 ##] Remote Monitoring Access
To: ----- at ---------------.com



Hi -----,



As of right now, the Guardian app is designed to be used by the end user
only and does not have "fleet management" capabilities as you have
described. This is a highly demanded feature so we are working on getting
this added by Q2 2024.



If you would like to view the info from their Guardian, you can use their
login info and log in using their credentials on your phone.



Best,

----- ------

Applications Engineer II

Fortress Power

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-- 

*Kirk Herander / **kirkh at vermont.solar <kirkh at vermont.solar>*

*Owner|Principal, VT Solar, LLC*

*Celebrating our 33st Anniversary 1991-2024!!*

dba Vermont Solar Engineering

802.559.1225
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