[RE-wrenches] LG Chem RESU warranty

[penobscotsolar at midmaine.com]

It literally took a year and constant pestering to get a shipping carton 
and finally replacement batteries. I had to monthly send "bordering on 
the insulting" email inquiries to them. Both batteries are finally back 
and performing well.



On 2022-11-14 9:30 am, Kirk Herander via RE-wrenches wrote:
> All,
> Have any of you waiting for repair / replacement of these battery
> packs had any success in the last year?
> I have -3- deemed defective units. One was sent back, over a year ago,
> still no word from LG on replacement status.
> The other -2- have been awaiting return boxes for over 6 - 9 months.
> 
> My many requests for status have gone without reply from LG - I have
> been using the latest contact info to my knowledge.
> Any thoughts / experiences on this nightmare subject?
> 
> FYI - none of my failed units were on their recall lists!!!
> 
> --
> 
> Kirk Herander / kirkh at vermont.solar
> 
> Owner|Principal, VT Solar, LLC
> 
> _Celebrating our 31st Anniversary 1991-2022!!_
> 
> www.vermont.solar [1]
> 
> dba Vermont Solar Engineering
> 
> 802.863.1202
> 
> Links:
> ------
> [1] 
> https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0
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