[RE-wrenches] partial data loss Mate 3s
william at millersolar.com
Tue Oct 25 11:07:10 PDT 2022
I’ve seen a Mate 3S reprogram stacking on its own. After firmware update it
Make sure you set unique password or tech support will blame your customer.
On Tue, Oct 25, 2022 at 9:12 AM Mac Lewis via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:
> Hello Wrenches,
> I am trying to figure out a tricky problem. I have a customer with a Mate
> 3s, most current firmware 1.4.7 paired with a radian and a couple of FM60s
> and some Lithium batteries. We have experienced partial data loss,
> particularly of the Mate 3s generator start parameters. These parameters
> seem to go back to defaults and it defaults to an AGS disabled state.
> At first I thought it was due to electrical storms, because we've had
> quite a bit of lightning lately, but now I'm not sure. The Cat6 run is
> about 80' or something like that, so it could be some induction.
> Anyone seen anything like this? Same parameters were lost from first data
> loss to following data loss. Kind of strange. I haven't visited the site
> so I may not b getting the full picture.
> Mac Lewis
> *"Yo solo sé que no sé nada." -Sócrates*
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