[RE-wrenches] partial data loss Mate 3s

William Miller william at millersolar.com
Tue Oct 25 11:07:10 PDT 2022


I’ve seen a Mate 3S reprogram stacking on its own. After firmware update it
stopped happening.

Make sure you set unique password or tech support will blame your customer.

Good luck.


On Tue, Oct 25, 2022 at 9:12 AM Mac Lewis via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Hello Wrenches,
> I am trying to figure out a tricky problem.  I have a customer with a Mate
> 3s, most current firmware 1.4.7 paired with a radian and a couple of FM60s
> and some Lithium batteries.  We have experienced partial data loss,
> particularly of the Mate 3s generator start parameters.  These parameters
> seem to go back to defaults and it defaults to an AGS disabled state.
>   At first I thought it was due to electrical storms, because we've had
> quite a bit of lightning lately, but now I'm not sure.  The Cat6 run is
> about 80' or something like that, so it could be some induction.
> Anyone seen anything like this?  Same parameters were lost from first data
> loss to following data loss.  Kind of strange.  I haven't visited the site
> so I may not b getting the full picture.
> Thanks
> --
> Mac Lewis
> *"Yo solo sé que no sé nada." -Sócrates*
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> --

William Miller
Miller Solar.com
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